DTC B396C or B396D - Liftgate Interior Release Open/Close Switch Malfunction

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Diagnostic Instructions

  • Perform the Diagnostic System Check prior to using this diagnostic procedure: Diagnostic System Check - Vehicle

  • Review the description of Strategy Based Diagnosis: Strategy Based Diagnosis

  • An overview of each diagnostic category can be found here...

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Service Manual Table of Contents

Document Tags

Document Title: DTC B396C or B396D - Liftgate Interior Release Open/Close Switch Malfunction

diagnostic

instructions

system

vehicle

description

liftgate

mode

switch

circuit

information

short

ground

open

resistance

voltage

signal

control

interior

disabled

power

component

module

conditions

ignition

service

greater

reference

connector

electrical

testing

scan

tool

verification

verify

parameter

specified

state

test

pressed

position

disconnect

terminal

connection

harness

repair

infinite

points

replace

jumper

wire

pointssignal

thinsp

counts

hinsp

short voltage

signal liftgate

liftgate open

liftgate control

control switch

switch interior

power liftgate

circuit system

control module

ignition vehicle

vehicle service

service mode

ground greater

mode verify

verify scan

tool parameter

parameter liftgate

system testing

testing test

disconnect electrical

electrical connector

interior test

circuit terminal

ground connection

terminal component

component harness

greater repair

repair open

resistance circuit

vehicle disconnect

test infinite

infinite resistance

resistance test

test points

points signal

signal circuit

repair short

ground circuit

resistance replace

replace component

test pointssignal

pointssignal circuit

ground terminal

pointssignal terminal

terminal switch

instructions perform diagnostic

diagnostic system check

strategy based diagnosis

signal liftgate mode

signal liftgate open

liftgate control switch

control switch interior

switch interior disabled

liftgate control module

ignition vehicle service

vehicle service mode

control module references

service mode verify

mode verify scan

verify scan tool

scan tool parameter

tool parameter liftgate

parameter liftgate control

control switch inactive

switch inactive specified

inactive specified state

specified state circuit

state circuit system

circuit system testing

system testing test

testing test specified

test specified state

specified state operate

state operate component

control switch active

switch active specified

active specified state

parameter liftgate mode

disconnect electrical connector

switch interior test

test pointsground circuit

pointsground circuit terminal

circuit terminal component

terminal component harness

greater repair open

repair open resistance

open resistance circuit

specified state ignition

state ignition vehicle

ignition vehicle disconnect

vehicle disconnect electrical

control module test

module test infinite

test infinite resistance

infinite resistance test

resistance test points

test points signal

points signal circuit

signal circuit terminal

ground infinite resistance

infinite resistance repair

resistance repair short

repair short ground

short ground circuit

ground circuit infinite

circuit infinite resistance

infinite resistance replace

resistance replace component

control module specified

module specified state

connect fused jumper

fused jumper wire

jumper wire test

wire test pointssignal

test pointssignal circuit

pointssignal circuit terminal

ground circuit terminal

circuit terminal verify

terminal verify scan

remove jumper wire

control module ignition

module ignition vehicle

service mode test

mode test test

test test pointssignal

ground greater repair

greater repair short

repair short voltage

short voltage circuit

ignition vehicle test

control module harness

test replace component

test ignition vehicle

ground terminal pressed

test pointssignal terminal

ground terminal switch

diagnostic repair verification