#18-NA-306 - Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only) - (Dec 11, 2018)

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Subject:
Warranty Administration – Pre-Repair Authorization (PRA) Process and Information (U.S. Dealers Only)

Brand:

Model:

Model Year:

VIN:

Engine:

Transmission:

from

to

from

to

Buick

GM Passenger Cars and Trucks

2020 and Prior

Cadillac

Chevrolet

GMC

In...

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Document Title: #18-NA-306 - Information for Dealers/Service Advisors on When and How to Submit a Pre-Repair Authorization (PRA) (U.S. Dealers Only) - (Dec 11, 2018)

warranty

repair

authorization

process

information

passenger

prior

bulletin

replacement

seat

cover

bottoms

outside

mirror

steering

door

trim

required

component

replacing

wheel

cushion

customer

transaction

claim

damage

dealer

csmt

certified

service

mobile

toolbox

submit

request

reviewed

decision

warrantable

mail

provided

submission

screen

determine

concern

device

click

available

store

used

management

download

open

using

globalconnect

user

profile

time

first

complete

center

field

last

code

driver

reading

photo

section

select

type

defect

camera

video

vehicle

panel

view

picture

angle

submitted

labor

need

button

next

feature

send

email

additional

response

front

support

rear

light

approval

comments

added

replacing component

authorization request

dealer provided

profile information

customer concern

provided view

view wheel

labor code

front seat

seat cushion

replacement front

support replacement

cover replacement

cushion cover

driver passenger

passenger seat

replacement driver

rear seat

replacement rear

approval email

user profile information

repair authorization request

pictures provided dealer

provided dealer provided

dealer provided view

labor codes restriction

front seat cushion

seat cushion extension

replacement front seat

support replacement front

seat cushion cover

driver passenger seat

passenger seat cushion

cushion cover replacement

cover replacement driver

replacement driver passenger

cover replacement rear

replacement rear seat

rear seat cushion

door trim panel

trim panel replacement

additional tips notes