#15789 - Service Parts Safety - Windshield Wiper Motor Failure - (Oct 26, 2015)

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Subject:
15789 – Windshield Wiper Motor Failure
Models:
2011-2015 Buick Enclave
2011-2015 Chevrolet Traverse
2011-2015 GMC Acadia

The windshield wiper motors involved in this recall were used by GM dealers to repair various serviced vehicles. Dealers who ordered this part for service...

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Document Title: #15789 - Service Parts Safety - Windshield Wiper Motor Failure - (Oct 26, 2015)

subject

windshield

wiper

motor

failure

involved

recall

used

repair

serviced

ordered

part

service

over

counter

sale

identified

file

attached

message

dealer

section

bulletin

defect

vehicle

safety

independent

cover

important

customer

notification

letter

advised

contact

arrange

appointment

possible

repaired

using

pick

available

charge

build

date

performed

recalled

general

records

screen

warranty

system

address

name

purchaser

owner

send

copy

requesting

facility

listing

complete

obtained

screws

required

shipped

shipment

number

orders

ordering

description

install

remove

inlet

grille

panel

replacement

verify

further

action

fasteners

turn

ignition

courtesy

transportation

program

administration

transaction

labor

time

inspection

national

traffic

reasonable

highway

notice

wiper motors

motor vehicle

independent repair

motor cover

dealer arrange

windshield wipers

repair vehicle

service performed

performed charge

recalled part

general motors

name address

address purchaser

owner vehicle

dealers send

send customer

customer copy

copy recall

repair facility

recall notification

involved vehicles

vehicles identified

complete recall

motors customer

action required

reasonable time

national highway

highway traffic

safety administration

subject recall

windshield wiper motors

motors decided defect

decided defect relates

defect relates motor

relates motor vehicle

motor vehicle safety

vehicle safety exists

safety exists certain

exists certain windshield

certain windshield wiper

wiper motors used

serviced vehicles over

vehicles over counter

independent repair facilities

repair facilities individual

facilities individual vehicle

individual vehicle owners

manufacturing defect causes

defect causes wiper

causes wiper motor

wiper motor overheat

motor overheat cases

overheat cases windshield

cases windshield wiper

motor cover melt

cover melt smoke

melt smoke catch

smoke catch fire

contact dealer arrange

dealer arrange service

arrange service appointment

service appointment possible

weather conditions prevent

conditions prevent operating

prevent operating vehicle

operating vehicle using

vehicle using windshield

using windshield wipers

windshield wipers dealer

arrangements pick vehicle

pick vehicle servicing

unfortunate event repair

event repair parts

repair parts available

dealer arrange place

arrange place rental

charge parts needed

repair vehicle available

wiper motor build

motor build date

replace windshield wiper

wiper motor cover

service performed charge

attached dealer message

dealer message announcing

message announcing recall

sales records determine

records determine name

determine name address

name address purchaser

purchaser owner vehicle

owner vehicle dealers

vehicle dealers send

dealers send customer

send customer copy

customer copy recall

notification letter found

letter found bulletin

independent repair facility

repair facility dealers

facility dealers contact

dealers contact repair

contact repair facility

repair facility obtain

facility obtain vehicle

obtain vehicle owner

vehicle owner name

owner name address

copy recall notification

recall notification letter

customer names addresses

motor vehicle registration

required complete recall

general motors customer

motors customer care

customer care aftersales

further action required

remove wiper motor

turn ignition verify

ignition verify wiper

verify wiper motor

wiper motor operation

section vehicles identified

part recall labor

recall labor code

labor time windshield

time windshield wiper

wiper motor inspection

action required windshield

required windshield wiper

motor cover replacement

cover replacement includes

replacement includes inspection

includes inspection vehicle

inspection vehicle pick

vehicle pick service

over counter sales

check sales records

national traffic motor

traffic motor vehicle

adequately repaired reasonable

repaired reasonable time

reasonable time customer

national highway traffic

customer assistance center

highway traffic safety

traffic safety administration