#18-NA-146 - Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions - (May 4, 2018)

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Subject:
Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions (U.S Only)

Brand:

Model:

Model Year:

VIN:

Engine:

Transmission:

from

to

from

to

Buick

Passenger Cars and Trucks

2010

2019

Cadillac

C...

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Document Tags

Document Title: #18-NA-146 - Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions - (May 4, 2018)

warranty

labor

operation

causal

part

identification

engine

transmission

service

associated

failure

repair

management

transaction

replaced

required

example

spark

plug

misfiring

replacement

damaged

catalytic

converter

submitted

utilize

time

contact

consequential

damage

single

component

claimed

cover

causes

using

field

additional

authorization

card

agent

assembly

main

bearing

applicable

external

found

complaint

fluid

leaking

different

customer

operation associated

associated causal

utilize labor

causes damage

service management

management authorization

service agent

assembly replacement

single complaint

labor operation associated

associated causal part

section global warranty

misfiring spark plug

replaced spark plug

spark plug replacement

catalytic converter spark

converter spark plug

components utilize labor

utilize labor operation

cover additional time

additional time replace

time exceed standard

exceed standard base

standard base time

base time allowed

replacement service management

service management authorization

card apply punch

apply punch time

claimed required service

required service agent

service agent authorization

agent authorization identification

authorization identification transaction

identification transaction required

assembly failure causal

failure causal part

assembly labor operation

cost comparison worksheet

comparison worksheet required

labor operation used