#10117A - Product Safety - Voltage Regulator Internal Low Resistance Short - (Jul 14, 2010)

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Subject:
10117A – Voltage Regulator Internal Low Resistance Short
Models:
Various Serviced Vehicles

The Service Procedure and Warranty Information sections in this bulletin have been revised. The inspection date for determining a good generator has changed. Technicians should review the ...

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Document Title: #10117A - Product Safety - Voltage Regulator Internal Low Resistance Short - (Jul 14, 2010)

subject

internal

short

serviced

service

procedure

warranty

information

this

bulletin

inspection

date

determining

generator

record

code

repair

order

correction

description

field

claim

please

involved

recall

ordered

part

identified

contained

dealer

message

announcing

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fire

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replace

have

report

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name

address

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owner

send

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found

requesting

shop

contact

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replacement

over

counter

listing

complete

customer

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required

general

write

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build

location

diesel

that

month

december

auxiliary

january

later

remove

proceed

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submitting

total

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repaired

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forward

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contacting

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notice

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what

questions

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announcing recall

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illuminate generator

compartment fire

owner vehicle

send owner

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this recall

motors customer

appropriate generator

generator build

build date

date location

auxiliary generator

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record build

date january

remove generator

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replacement generator

generator required

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repair required

field submitting

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dealer customer

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copy attached

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letter requesting

traffic motor

reasonable time

national highway

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park vehicle

safety recall

service performed

performed charge

vehicle serviced

short circuit

customer assistance

generator date code

identified attachment contained

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message announcing recall

dealer recall responsibility

battery cables disconnected

illuminate generator lamp

generator lamp instrument

engine compartment fire

dealers ordered involved

purchaser owner vehicle

send owner copy

repair shop dealers

shop dealers contact

obtain owner name

owner name address

general motors customer

motors customer care

customer care aftersales

generator build date

build date location

production cell shift

build date generator

record build date

build date january

date january later

remove generator replace

date january replacement

january replacement generator

replacement generator required

generator required further

required further action

build date december

auxiliary generator replacement

inspect date code

description field submitting

field submitting claim

date code replace

code replace generator

date generator correction

generator correction description

when submitting claim

over counter sales

counter sales inspect

inspect sales records

determine purchaser generators

address purchaser dealers

copy attached owner

attached owner letter

owner letter requesting

national traffic motor

traffic motor vehicle

owner copy attached

letter requesting that

their vehicle inspection

repaired reasonable time

reasonable time customer

national highway traffic

highway traffic safety

dear general motors

motors customer notice

customer notice accordance

requirements national traffic

remy supplies generators

conducting safety recall

safety recall apologize

recall apologize inconvenience

however concerned safety

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satisfaction products important

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important vehicle involved

recall schedule appointment

schedule appointment dealer

this service performed

service performed charge

performed charge vehicle

charge vehicle recalled

generators generators condition

generator develop internal

develop internal short

internal short circuit

cases short circuit

eventually generate heat

inspect vehicle electrical

vehicle electrical system

electrical system replace

alternator service performed

performed charge service

charge service scheduling

requirements dealer need

dealer need vehicle

longer actual time

actual time inspection

time inspection required

arrange service appointment

important precaution your

strongly recommend park

recommend park vehicle

questions concerns dealer

concerns dealer unable

dealer unable resolve

unable resolve please

customer assistance center

contacting dealer customer

dealer customer assistance

center satisfied remedy

this condition charge

condition charge reasonable

charge reasonable time

wish write administrator

write administrator national

administrator national highway

call toll free

toll free vehicle

free vehicle safety

vehicle safety hotline

federal regulation requires

regulation requires vehicle

requires vehicle lessor

vehicle lessor receiving

this recall notice

recall notice forward

notice forward copy

forward copy notice

copy notice lessee

within days scott

days scott lawson

customer relationship services