#11-00-89-004B - Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only) - (Nov 14, 2016)

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Subject:
Warranty Administration – Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only)
Models:
2017 and Prior GM Passenger Cars and Trucks

This Bulletin has been revised to add the 2016-2017 Model Years including transaction submission instructions. Please...

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Document Tags

Document Title: #11-00-89-004B - Warranty Administration - Change in Product Field Action Customer Reimbursement Procedure (U.S. Dealers Only) - (Nov 14, 2016)

subject

warranty

product

field

action

customer

reimbursement

procedure

prior

bulletin

transaction

request

form

crrf

dealer

copy

service

required

applicable

notification

letter

submit

documentation

processing

receipt

supporting

documents

days

approved

denied

condition

check

vehicle

history

appropriate

time

failure

approves

labor

operation

submitting

gmdealers

administrative

allowance

admin

available

reimbursement request

reimbursement requests

denied dealer

supporting documentation

request denied

action bulletin

dealer approves

approves reimbursement

request dealer

dealer appropriate

appropriate reimbursement

operation field

bulletin submitting

submitting transaction

transaction gmdealers

gmdealers submit

submit administrative

admin allowance

allowance field

customer notification letter

processing reimbursement request

reimbursement requests approved

approved denied dealer

denied dealer days

dealer days receipt

reimbursement request denied

field action bulletin

special coverage adjustment

dealer approves reimbursement

approves reimbursement request

reimbursement request dealer

request dealer appropriate

dealer appropriate reimbursement

appropriate reimbursement approval

reimbursement approval labor

approval labor operation

labor operation field

operation field action

action bulletin submitting

bulletin submitting transaction

submitting transaction gmdealers

transaction gmdealers submit

gmdealers submit dollar

submit dollar reimbursed

dollar reimbursed customer

reimbursement fielddealers submit

fielddealers submit administrative

submit administrative allowance

admin allowance field

dealer denies reimbursement

denies reimbursement request

related documents maintained

documents maintained accordance

maintained accordance records

accordance records retention

records retention requirements

retention requirements available

requirements available vehicle

available vehicle service

vehicle service history

service history file

history file includes

crrf copies supporting

copies supporting documentation

customer reimbursement requests

prior bulletin reimbursement

bulletin reimbursement request