#13421A - Service Parts Safety Recall - Fuel Transfer Pump Recall - (Jul 28, 2017)

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Subject:
13421A – Fuel Transfer Pump Recall
Models:
Various Serviced Vehicles
Equipped with 6.6L Diesel Engine (LML/LGH) and Dual Fuel Tanks (N2N)

Due to warranty system changes, the Warranty Transaction Information section has been revised. Specifically, transactions for vehicles t...

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Document Title: #13421A - Service Parts Safety Recall - Fuel Transfer Pump Recall - (Jul 28, 2017)

subject

fuel

transfer

pump

recall

serviced

equipped

diesel

engine

dual

warranty

system

transaction

information

section

listed

submitted

type

required

customer

reimbursement

labor

involved

used

service

ordered

part

identified

message

dealer

defect

motor

vehicle

safety

tank

malfunction

indicate

inspect

date

replace

general

sales

records

following

contact

address

determine

name

purchaser

owner

send

copy

letter

bulletin

requesting

repair

shop

listing

complete

provided

obtained

ordering

description

replacement

code

rings

california

washington

identification

label

performing

request

item

previously

paid

condition

june

completed

form

documents

assistance

center

reasonable

correct

described

questions

concerns

prior

provide

person

receipt

expense

important

requires

days

approved

submit

appropriate

denied

period

administration

time

courtesy

transportation

covered

charge

inspection

having

notification

over

counter

national

traffic

repaired

appointment

highway

recalled

notice

chevrolet

dual fuel

fuel tanks

warranty transaction

vehicles listed

transaction type

transfer pumps

service vehicles

general motors

records determine

name address

address purchaser

owner vehicle

dealers send

send owner

owner copy

requesting vehicle

involved vehicles

complete recall

motors customer

pump fuel

pump replacement

date code

recall identification

requests reimbursement

reimbursement previously

reimbursement request

request form

required documents

customer assistance

correct condition

condition described

described bulletin

copy customer

customer letter

counter sales

inspect sales

letter requesting

traffic motor

reasonable time

national highway

highway traffic

safety administration

subject recall

dual fuel tanks

transactions vehicles listed

zfat transaction type

fuel transfer pumps

part service identified

service identified attachment

identified attachment contained

motors decided defect

decided defect relates

defect relates motor

relates motor vehicle

vehicle safety exists

safety exists certain

exists certain fuel

certain fuel transfer

transfer pumps used

pumps used service

used service vehicles

service vehicles equipped

transfer pump moves

pump moves fuel

moves fuel rear

fuel rear tank

rear tank tank

tank tank malfunction

tank malfunction malfunction

malfunction malfunction fuel

malfunction fuel gauge

fuel gauge indicate

gauge indicate inaccurate

indicate inaccurate reading

inaccurate reading illuminate

service engine lamp

engine lamp reduce

lamp reduce engine

reduce engine power

engine power prevent

power prevent vehicle

prevent vehicle starting

vehicle starting vehicle

starting vehicle stall

vehicle stalls increase

stalls increase risk

inspect manufacture date

manufacture date fuel

date fuel transfer

transfer pump replace

replace fuel transfer

global warranty management

dealer message announcing

message announcing recall

sales records determine

records determine name

determine name address

name address purchaser

purchaser owner vehicle

owner vehicle dealers

vehicle dealers send

dealers send owner

send owner copy

owner copy letter

shop independent repair

independent repair shop

repair shop dealers

shop dealers contact

dealers contact repair

contact repair facility

repair facility obtain

customer name address

customer names addresses

motor vehicle registration

general motors customer

motors customer care

customer care aftersales

transfer pump fuel

pump fuel pump

fuel pump replacement

pump replacement auxiliary

replacement auxiliary tank

auxiliary tank balance

california connecticut delaware

connecticut delaware maryland

delaware maryland massachusetts

maryland massachusetts maine

massachusetts maine oregon

maine oregon vermont

oregon vermont washington

vermont washington vehicles

recall identification label

requests reimbursement previously

reimbursement previously paid

paid repairs recall

repairs recall condition

completed customer reimbursement

customer reimbursement request

reimbursement request form

form required documents

customer assistance center

reasonable customary costs

customary costs correct

costs correct condition

correct condition described

condition described bulletin

described bulletin considered

bulletin considered reimbursement

considered reimbursement questions

reimbursement questions concerns

questions concerns reviewed

concerns reviewed representative

reviewed representative prior

representative prior processing

prior processing request

customer requests reimbursement

requests reimbursement provide

reimbursement provide following

paid receipt confirming

description repair person

repair person entity

person entity performing

entity performing repair

section vehicles listed

type labor code

item fuel transfer

transfer pump inspection

transfer pump replacement

customer reimbursement approved

reimbursement approved customer

approved customer reimbursement

customer reimbursement denied

reimbursement denied only

copy customer letter

dealers identified having

identified having over

having over counter

over counter sales

counter sales inspect

sales inspect sales

inspect sales records

records determine purchaser

determine purchaser involved

purchaser involved part

involved part determining

part determining name

determining name address

owner copy owner

copy owner letter

owner letter requesting

letter requesting vehicle

national traffic motor

traffic motor vehicle

requesting vehicle recall

dealer recall responsibility

adequately repaired reasonable

repaired reasonable time

reasonable time customer

national highway traffic

service performed charge

highway traffic safety

traffic safety administration