#10153B - Product Safety - Heated Windshield Washer Module Short Circuit - Permanently Disable and Remove Module - (Jul 20, 2010)

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Subject:
10153A – Heated Windshield Washer Module Short Circuit – Permanently Disable and Remove Module
Models:
2006-2009 Buick Lucerne
2008-2009 Buick Enclave
2006-2009 Cadillac DTS
2007-2009 Cadillac Escalade, Escalade ESV, Escalade EXT
2008-2009 Cadillac CTS
2007-2009 Chevrolet...

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Document Title: #10153B - Product Safety - Heated Windshield Washer Module Short Circuit - Permanently Disable and Remove Module - (Jul 20, 2010)

subject

heated

windshield

washer

module

short

circuit

permanently

disable

remove

buick

lucerne

enclave

cadillac

escalade

chevrolet

avalanche

silverado

suburban

tahoe

traverse

acadia

sierra

yukon

hummer

saturn

outlook

equipped

fluid

system

bulletin

service

procedure

confirm

customer

aware

safety

recall

performed

vehicle

prior

performing

repair

labor

code

refuses

provide

copy

notice

document

contained

record

order

declined

possible

letter

future

later

date

owner

decides

perform

submit

claim

using

appropriate

regarding

proof

ownership

discard

issued

defect

relates

motor

exists

certain

model

year

implemented

fuse

hwfs

harness

address

potential

consequences

printed

board

electrical

reports

thermal

incidents

failure

feature

significance

minor

distortion

melting

plastic

chamber

circumstances

fire

loss

important

involved

listing

complete

identification

information

provided

available

currently

registration

required

this

issue

check

section

additional

details

dealer

retailer

used

inventory

eligible

invoiced

credit

elimination

removal

disconnect

negative

battery

cable

disconnection

connection

underhood

block

located

engine

compartment

driver

manual

locate

bussed

center

ubec

cover

relays

gain

access

needle

nose

pliers

install

removed

refer

solvent

heater

completing

proceed

connect

test

operation

wiper

ensure

functions

positions

verify

switch

flash

secure

close

hood

make

supplement

place

glove

receive

corrected

monroney

label

msrp

window

sticker

responsibility

manager

replacement

occurs

display

following

message

heating

wash

wipes

pending

sight

shield

passenger

mega

inlet

outlet

hoses

assembly

connector

bracket

small

wire

vary

five

wrap

large

reimbursement

requests

previously

paid

condition

assistance

general

form

only

policies

submitted

reasonable

reimbursed

limited

cost

time

original

courtesy

transportation

warranty

satisfaction

charge

item

fleet

identified

notification

national

traffic

repaired

days

made

appointment

contact

correction

dealership

current

disabled

receiving

company

documentation

otherwise

valid

pickup

character

number

lease

management

requirements

buick enclave

escalade escalade

chevrolet traverse

yukon yukon

equipped heated

heated washer

washer fluid

code recall

customer refuses

provide customer

customer copy

notice customer

customer document

contained bulletin

bulletin record

repair order

customer declined

declined recall

recall repair

possible customer

customer repair

performed perform

perform repair

repair submit

appropriate labor

proof vehicle

vehicle ownership

motor vehicle

vehicle safety

safety exists

year buick

year cadillac

year chevrolet

vehicles equipped

printed circuit

circuit board

electrical short

plastic hwfs

hwfs fluid

fluid chamber

circumstances possible

possible heated

module fire

remove heated

loss feature

dealers retailers

involved vehicles

vehicle identification

vehicles currently

check customer

customer record

section bulletin

bulletin additional

details involved

currently dealer

eligible check

retailer inventory

invoiced appropriate

appropriate dealer

dealer credit

elimination feature

cable battery

battery negative

negative cable

underhood fuse

fuse block

driver vehicle

vehicle underhood

block owner

owner manual

manual fuse

fuse information

information locate

locate underhood

underhood bussed

bussed electrical

electrical center

ubec remove

remove ubec

cover locate

washer fuse

fuse remove

remove relays

relays fuse

fuse gain

access fuse

fuse using

using needle

install relays

relays removed

refer windshield

washer solvent

heater removal

removal bulletin

bulletin completing

completing windshield

removal service

procedure proceed

proceed section

connect negative

operation windshield

windshield wiper

wiper system

system ensure

ensure wiper

system functions

verify windshield

wiper washer

washer switch

switch functions

functions windshield

system provide

provide wiper

wiper fluid

fluid windshield

verify heated

secure ubec

cover ubec

make copy

copy owner

manual supplement

supplement located

located bulletin

bulletin place

glove involved

inventory receive

responsibility service

service manager

manager ensure

ensure label

label replacement

occurs possible

possible procedure

procedure performed

performed issue

lucerne cadillac

wash fluid

fluid wash

compartment sight

washer mega

mega fuse

wiper solvent

heater assembly

solvent hoses

assembly bracket

wire connector

connector windshield

five wire

customer reimbursement

customer requests

requests reimbursement

reimbursement previously

paid repairs

repairs recall

recall condition

customer assistance

assistance center

general motors

claim form

form customer

customer letter

service policies

procedures manual

check issued

assembly removal

customer customer

vehicles dealer

customers recall

traffic motor

reasonable time

subject recall

current customer

ownership documentation

valid proof

documentation available

vehicle pickup

checks complete

complete character

character vehicle

identification number

management company

cadillac escalade escalade

sierra yukon yukon

equipped heated washer

heated washer fluid

washer fluid system

labor code recall

customer refuses recall

dealers provide customer

provide customer copy

customer copy notice

copy notice customer

notice customer document

customer document contained

document contained bulletin

contained bulletin record

bulletin record repair

record repair order

repair order customer

order customer declined

customer declined recall

declined recall repair

recall repair possible

repair possible customer

possible customer repair

customer repair order

recall performed perform

performed perform repair

perform repair submit

repair submit claim

using appropriate labor

appropriate labor code

proof vehicle ownership

motors decided defect

decided defect relates

relates motor vehicle

motor vehicle safety

vehicle safety exists

safety exists certain

model year buick

year buick lucerne

year buick enclave

model year cadillac

year cadillac escalade

model year chevrolet

year chevrolet traverse

vehicles equipped heated

recall implemented vehicles

implemented vehicles fuse

vehicles fuse hwfs

fuse hwfs control

hwfs control circuit

control circuit harness

circuit harness address

printed circuit board

circuit board electrical

board electrical short

thermal incidents hwfs

incidents hwfs modules

hwfs modules improvement

modules improvement installed

improvement installed incidents

installed incidents resulted

failure mode attributed

mode attributed device

attributed device thermal

protection feature significance

feature significance varies

significance varies minor

varies minor distortion

melting plastic hwfs

plastic hwfs fluid

hwfs fluid chamber

fluid chamber circumstances

chamber circumstances possible

circumstances possible heated

possible heated washer

heated washer module

washer module fire

disable remove heated

remove heated washer

chevrolet traverse vehicles

traverse vehicles equipped

involved vehicles currently

motor vehicle registration

code recall customer

later date recall

date recall performed

windshield washer fluid

check customer record

compensation loss feature

section bulletin additional

bulletin additional details

additional details involved

details involved vehicles

vehicles currently dealer

currently dealer retailer

inventory eligible check

dealer retailer inventory

invoiced appropriate dealer

appropriate dealer credit

dealer credit elimination

credit elimination feature

battery cable battery

cable battery negative

battery negative cable

negative cable disconnection

underhood fuse block

fuse block located

vehicle underhood fuse

fuse block owner

block owner manual

owner manual fuse

manual fuse information

fuse information locate

information locate underhood

locate underhood bussed

underhood bussed electrical

bussed electrical center

electrical center ubec

center ubec remove

ubec remove ubec

remove ubec cover

ubec cover locate

windshield washer fuse

washer fuse remove

fuse remove relays

remove relays fuse

relays fuse gain

fuse gain access

gain access fuse

access fuse remove

washer fuse using

fuse using needle

using needle nose

install relays removed

relays removed refer

removed refer windshield

refer windshield washer

windshield washer solvent

washer solvent heater

solvent heater removal

heater removal bulletin

removal bulletin completing

bulletin completing windshield

completing windshield washer

heater removal service

removal service procedure

service procedure proceed

procedure proceed section

proceed section bulletin

connect negative battery

test operation windshield

operation windshield wiper

windshield wiper system

wiper system ensure

system ensure wiper

ensure wiper system

wiper system functions

verify windshield wiper

windshield wiper washer

wiper washer switch

washer switch functions

switch functions windshield

functions windshield wiper

wiper system provide

system provide wiper

provide wiper fluid

wiper fluid windshield

verify heated windshield

windshield washer switch

washer switch flash

flash secure ubec

secure ubec cover

ubec cover ubec

make copy owner

copy owner manual

owner manual supplement

manual supplement located

supplement located bulletin

located bulletin place

bulletin place glove

place glove involved

glove involved vehicles

inventory receive corrected

sticker responsibility service

responsibility service manager

service manager ensure

manager ensure label

ensure label replacement

label replacement occurs

replacement occurs possible

occurs possible procedure

possible procedure performed

procedure performed issue

performed issue check

issue check customer

elimination feature buick

buick lucerne cadillac

electrical center located

center located vehicle

located vehicle hand

vehicle hand engine

hand engine compartment

engine compartment engine

compartment engine coolant

engine coolant recovery

coolant recovery bottle

recovery bottle rearward

bottle rearward radiator

rearward radiator support

radiator support housing

support housing heated

housing heated windshield

washer fuse location

heating wash fluid

wash fluid wash

fluid wash wipes

wipes pending secure

pending secure ubec

compartment sight shield

shield passenger engine

passenger engine compartment

engine compartment compartment

compartment compartment sight

sight shield replacement

engine compartment passenger

compartment passenger vehicle

passenger vehicle underhood

elimination feature hummer

open hood disconnect

hood disconnect negative

fuse block engine

block engine compartment

engine compartment located

compartment located driver

located driver vehicle

driver vehicle battery

vehicle battery lift

battery lift cover

lift cover access

cover access fuse

access fuse relay

fuse relay block

relay block underhood

block underhood fuse

windshield washer mega

washer mega fuse

fluid windshield verify

windshield verify heated

windshield wiper solvent

wiper solvent inlet

solvent inlet outlet

solvent heater assembly

wiper solvent hoses

wire connector windshield

connector windshield washer

heater assembly vary

assembly vary length

five wire connector

wires small connector

large wire connector

wire connector harness

small five wire

wiper solvent hose

customer requests reimbursement

requests reimbursement previously

reimbursement previously paid

previously paid repairs

paid repairs recall

repairs recall condition

recall condition handled

customer assistance center

general motors customer

customer reimbursement procedure

reimbursement procedure claim

procedure claim form

claim form customer

form customer letter

service policies procedures

policies procedures manual

procedures manual section

manual section specific

section specific procedures

specific procedures regarding

procedures regarding customer

regarding customer reimbursement

shuttle service form

service form courtesy

form courtesy transportation

heater assembly removal

check customer customer

customer customer vehicles

customer vehicles only

assembly removal check

removal check issued

copy customer letter

national traffic motor

traffic motor vehicle

dealer recall responsibility

adequately repaired reasonable

repaired reasonable time

reasonable time customer

national highway traffic

current customer record

proof ownership documentation

vehicle ownership documentation

valid proof ownership

ownership documentation available

check customer vehicle

customer vehicle pickup

valid proof vehicle

documentation available checks

available checks complete

checks complete character

complete character vehicle

character vehicle identification

vehicle identification number

company valid proof

lease management company

involve nearby vehicles

nearby vehicles structures

accordance requirements national

requirements national traffic

fluid system hwfs

service performed charge

permanently disabled removed

disabled removed vehicle