#11340C - Special Coverage Adjustment - Timing Chain Wear - (Nov 5, 2012)

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Subject:
11340C – Special Coverage Adjustment — Timing Chain Wear
Models:
2009 Buick Enclave
2007-2009 Cadillac CTS, SRX, STS
2009 Chevrolet Traverse
2007 GMC Acadia
2009 GMC Acadia
2007 Saturn OUTLOOK
2009 Saturn OUTLOOK
Equipped with 2.8L/3.6L Engine (LP1/LY7/LLT)

Additio...

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Document Title: #11340C - Special Coverage Adjustment - Timing Chain Wear - (Nov 5, 2012)

special

coverage

timing

chain

wear

buick

enclave

cadillac

chevrolet

traverse

acadia

saturn

outlook

equipped

engine

additional

service

procedure

reprogramming

applicable

vehicle

presented

replacement

required

reprogram

reprogrammed

covered

bulletin

model

year

certain

driving

original

illumination

light

condition

described

period

miles

whichever

occurs

first

date

originally

placed

replace

customer

determined

updated

software

determine

charge

repair

submitted

using

labor

provided

important

warranty

system

parts

complete

general

motors

care

aftersales

number

coolant

item

verify

requires

appropriate

diagnostic

information

proceed

diagnosis

code

action

control

module

programming

sequence

order

calibration

tech

tisweb

ensure

techline

support

center

instructions

terminal

life

remaining

percentage

battery

maintain

approved

tool

connect

cable

select

process

screen

follow

clear

dtcs

event

recovery

steps

contact

courtesy

transportation

program

inconvenience

product

satisfaction

form

time

refill

reimbursement

dealer

letter

performed

premature

providing

protection

your

unless

believe

illuminated

need

convenient

documents

completed

department

assistance

puerto

rico

chain replacement

covered special

year cadillac

year buick

enclave chevrolet

outlook vehicles

illumination service

service engine

engine light

vehicle originally

placed service

vehicle service

motors customer

customer care

enclave acadia

acadia traverse

traverse outlook

labor code

engine control

control modules

techline customer

customer support

programming instructions

reprogram engine

connect programming

select diagnostic

diagnostic tool

follow screen

screen instructions

dtcs using

using tech

programming event

customer satisfaction

diagnostic time

vehicle dealer

premature wear

wear timing

additional protection

protection timing

light illuminated

contact dealer

required documents

completed form

form required

reimbursement department

timing chain replacement

covered special coverage

model year cadillac

model year buick

year buick enclave

buick enclave chevrolet

enclave chevrolet traverse

saturn outlook vehicles

outlook vehicles equipped

driving conditions vehicle

conditions vehicle original

change intervals timing

intervals timing chain

chain wear prematurely

wear prematurely illumination

prematurely illumination service

illumination service engine

service engine light

date vehicle originally

vehicle originally placed

originally placed service

replace timing chain

determined timing chain

claims repair orders

general motors customer

customer care aftersales

enclave acadia traverse

acadia traverse outlook

traverse outlook bolt

timing chain replaced

timing chain requires

chain requires replacement

requires replacement appropriate

reprogrammed labor code

engine control module

module programming cadillac

programming cadillac vehicles

order calibration customer

calibration customer care

care aftersales calibration

aftersales calibration numbers

calibration numbers required

numbers required service

required service procedure

service procedure programmed

procedure programmed control

programmed control modules

multiple diagnostic interface

tisweb calibration update

calibration update using

reprogramming ensure updated

ensure updated latest

updated latest software

latest software version

software version tisweb

version tisweb obtain

tisweb obtain calibration

obtain calibration cannot

calibration cannot access

cannot access calibration

access calibration techline

calibration techline customer

techline customer support

customer support center

support center provided

center provided step

provided step programming

step programming instructions

techline information system

terminal capture record

capture record engine

life information write

information write remaining

battery charge volts

charge volts battery

volts battery maintain

battery maintain charge

maintain charge programming

charge programming approved

programming approved midtronics

programming support tool

equivalent maintain proper

maintain proper battery

proper battery voltage

battery voltage programming

reprogram engine control

service programming system

documentation programming instructions

programming instructions required

instructions required connect

connect programming terminal

programming terminal cable

select diagnostic tool

diagnostic tool programming

tool programming process

programming process screen

supported controllers screen

follow screen instructions

screen instructions clear

instructions clear dtcs

clear dtcs using

dtcs using tech

scan tool reset

tool reset engine

life remaining original

remaining original percentage

original percentage recorded

percentage recorded completing

recorded completing programming

completing programming event

programming failure occurs

control module recovery

positive battery cable

programming station notebook

replace reprogram select

reprogram select diagnostic

diagnostic tool process

tool process screen

acadia enclave traverse

enclave traverse outlook

refill coolant refill

dear general motors

motors customer owner

saturn outlook satisfaction

outlook satisfaction product

satisfaction product important

customer satisfaction program

premature wear timing

wear timing chain

additional protection timing

protection timing chain

general motors providing

motors providing owners

providing owners additional

owners additional protection

timing chain premature

chain premature wear

timing chain occurs

chain occurs model

occurs model year

saturn outlook vehicle

outlook vehicle equipped

engine years date

placed service miles

occurs first condition

first condition repaired

condition repaired charge

repaired charge diagnosis

charge diagnosis repair

diagnosis repair conditions

repair conditions condition

conditions condition described

condition described covered

special coverage program

result letter unless

letter unless believe

unless believe service

believe service engine

engine light illuminated

believe vehicle service

vehicle service engine

chain wear repairs

wear repairs adjustments

repairs adjustments qualifying

adjustments qualifying special

qualifying special coverage

special coverage performed

dealer contact dealer

contact dealer need

dealer need vehicle

need vehicle schedule

vehicle schedule appointment

dealer order parts

order parts stock

parts stock letter

stock letter important

letter important glove

important glove literature

glove literature future

literature future reference

reimbursement paid repairs

paid repairs condition

repairs condition described

condition described letter

complete enclosed form

enclosed form present

form present dealer

present dealer required

dealer required documents

required documents working

documents working dealer

working dealer expedite

dealer expedite request

expedite request convenient

request convenient mail

convenient mail completed

mail completed form

completed form required

form required documents

required documents reimbursement

documents reimbursement department

reimbursement department detroit

department detroit completed

required documents presented

documents presented dealer

presented dealer received

dealer received reimbursement

received reimbursement department

specifies reimbursement period

appropriate customer assistance

customer assistance center

assistance center listed

center listed division

action interest continued

interest continued satisfaction

continued satisfaction products

customer relationship services