#96-I-16 - TECHNICAL ASSISTANCE CENTER - (Oct 1, 1996)

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SUBJECT: Saturn Technical Assistance Center ----------------------------------

TO: All Saturn Retail Service Team Members

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This bulletin supersedes bulletin 95-I-21, which should be discarded. As a result of Retailer input and in our quest for co...

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Document Title: #96-I-16 - TECHNICAL ASSISTANCE CENTER - (Oct 1, 1996)

saturn

technical

assistance

center

service

team

bulletin

retailer

telephone

system

review

hours

changes

contact

operational

issues

central

time

open

case

caller

engineer

provide

utility

that

partnership

vehicle

repair

procedures

information

thoroughly

document

condition

available

closing

customer

manual

form

warranty

expense

leadership

figure

general

motors

technicians

repair information

figure figure

telephone system changes

repair information thoroughly

vehicle policy expense

expenses approved advance

figure figure figure