Bulletin Information

Bulletin Title: #PIP4841T - High Voltage Drive Motor Battery Repair And Exchange Process - (Aug 29, 2018)
Bulletin Type: Preliminary Information
Applies To: Hybrid/EV Energy Storage

#PIP4841T - High Voltage Drive Motor Battery Repair And Exchange Process - (Aug 29, 2018)

Subject:
High Voltage Drive Motor Battery Repair And Exchange Process

Brand:

Model:

Model Year:

VIN:

Engine:

Transmission:

from

to

from

to

Chevrolet

Volt

2011-2015

All

All

LUU

MKA

Cadillac

ELR

2014-2016

All

All

LUU

MKA

Supersession Statement

Th...

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Document Tags

Document Title: #PIP4841T - High Voltage Drive Motor Battery Repair And Exchange Process - (Aug 29, 2018)

voltage

drive

motor

battery

repair

exchange

process

model

from

volt

remove

restriction

following

vehicle

condition

part

pack

assistance

center

lithium

material

ordered

section

required

current

procedures

needed

provide

warranty

review

information

provided

prior

canada

case

replacement

order

directly

service

calling

time

batteries

refurbished

capacity

removed

contact

technician

dtcs

present

data

hpcm

hybrid

powertrain

control

module

becm

request

customer

reference

dealer

need

found

code

identification

using

access

value

completed

available

disable

danger

failure

properly

result

assembly

ground

straps

attached

used

returned

lifting

fixture

special

placed

shipping

cocoon

cradle

install

generator

reset

return

coolant

plugs

installed

additional

cover

connector

steps

outside

original

container

store

area

complete

chemistry

address

dealership

operation

lift

gate

hazardous

days

oklahoma

pick

place

envelope

inside

copy

card

comments

product

feedback

form

claim

bill

lading

attach

returning

ship

failed

label

core

allowance

labor

battery pack

battery service

service center

case reference

capacity code

hybrid battery

disable voltage

battery assembly

used battery

returned battery

service battery

motor generator

generator battery

voltage battery

installed returned

voltage connector

connector cover

shipping container

container cocoon

store drive

return battery

special parts

parts return

return request

inside battery

battery cocoon

technician comments

comments dtcs

completed battery

battery product

warranty claim

repair order

core return

technical assistance center

directly battery service

battery service center

service center calling

freeze frame data

battery energy control

energy control module

hybrid battery pack

result serious injury

serious injury death

battery pack ground

pack ground straps

attached used battery

returned battery assembly

battery assembly lifting

assembly lifting fixture

drive motor generator

motor generator battery

control module selecting

module selecting configuration

selecting configuration reset

configuration reset functions

service battery assembly

battery assembly installed

assembly installed returned

installed returned battery

returned battery additional

voltage connector cover

store drive motor

protect drive motor

parts retention returnsall

receive special parts

special parts return

parts return request

lift gate service

gate service request

service request time

request time arranging

time arranging pick

arranging pick service

envelope inside battery

inside battery cocoon

technician comments dtcs

completed battery product

battery product feedback

feedback form failure

form failure result

failure result warranty

result warranty claim

warranty claim rejection

have driver bill

driver bill lading

bill lading retain

lading retain copy

retain copy signed

copy signed bill

signed bill lading

lading attach copy

attach copy original

copy original repair

original repair order

repair order proof

order proof returning

proof returning drive

returning drive motor

motor battery ship

ship battery third

battery third party

third party prepaid

party prepaid freight

prepaid freight collect

dealers need place

comments dtcs diagnostics

generator battery replacement

battery inside cocoon