Bulletin Information

Bulletin Title: #N202325410 - Safety Recall - Loss of Power Steering Assist - (Jul 1, 2021)
Bulletin Type: Campaign
Bulletin Category: Safety
Applies To: Power Steering

#N202325410 - Safety Recall - Loss of Power Steering Assist - (Jul 1, 2021)

Subject:
N202325410 — Loss of Power Steering Assist
Models:
2015 Chevrolet Colorado
2015 GMC Canyon

Release Date: July 2021

Revision: 00

Attention:

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipmen...

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Document Tags

Document Title: #N202325410 - Safety Recall - Loss of Power Steering Assist - (Jul 1, 2021)

subject

loss

power

steering

assist

chevrolet

colorado

canyon

date

dealer

motor

vehicle

used

item

notification

sale

defect

remedied

involved

recall

stop

delivery

service

procedure

contained

bulletin

performed

released

delivered

customer

inventory

traded

demonstration

repair

model

year

global

warranty

management

system

prior

required

condition

general

safety

poor

electrical

connection

gear

assembly

affected

assemblies

certain

lost

manual

control

lower

correction

torque

sensor

cover

parts

ptfe

grease

dielectric

available

labor

code

time

replacement

zfat

reimbursement

canada

only

working

capital

assistance

program

wcap

transaction

submitted

perform

submit

allowance

provided

days

center

learning

click

remove

electric

belt

drive

rack

pinion

size

using

brush

seal

shaft

bolts

connector

sealing

surface

ensure

over

connect

contact

install

tighten

harness

wheel

angle

reset

certified

possession

purpose

cpois

paid

charge

forward

information

listing

made

copy

letter

contacting

field

action

reasonable

notice

national

traffic

involved vehicles

vehicles dealer

dealer inventory

delivered customers

customers dealer

dealer traded

used demonstration

vehicle safety

steering gear

assist lost

steering control

gear torque

customer reimbursement

canada dealers

submitted prior

pinion steering

gear replacement

click size

size remove

pinion shaft

cover bolts

tighten torque

steering wheel

angle sensor

reset steering

certified used

subject recall

procedure bulletin

vehicle inventory

copy customer

customer letter

customers recall

program correction

vehicle dealer

bulletin performed vehicle

delivered customers dealer

customers dealer traded

general motors decided

motors decided defect

decided defect relates

defect relates motor

relates motor vehicle

motor vehicle safety

vehicle safety exists

model year chevrolet

year chevrolet colorado

vehicles experience loss

experience loss power

steering assist startup

assist startup driving

potential poor electrical

electrical connection steering

connection steering gear

steering gear assembly

gear assembly poor

assembly poor electrical

electrical connection affected

connection affected steering

affected steering gear

steering gear assemblies

gear assemblies caused

assemblies caused corrosion

caused corrosion certain

corrosion certain connectors

assemblies damage connectors

damage connectors occurred

connectors occurred supplier

occurred supplier manufacturing

supplier manufacturing process

manufacturing process loss

process loss connection

loss connection occurs

steering assist lost

vehicle reverts manual

reverts manual steer

manual steer malfunction

steer malfunction indicator

malfunction indicator light

indicator light displays

light displays instrument

displays instrument panel

instrument panel chime

panel chime sounds

chime sounds inform

sounds inform driver

inform driver power

driver power steering

assist lost steering

lost steering control

steering control maintained

control maintained increased

maintained increased steering

particularly lower speeds

lower speeds increasing

speeds increasing risk

replace steering gear

steering gear torque

gear torque sensor

sensor cover assembly

zfat customer reimbursement

used inventory only

wcap transaction approval

transaction approval submitted

approval submitted prior

submitted prior repair

prior repair transaction

submit administrative allowance

transaction labor code

rack pinion steering

pinion steering gear

steering gear electric

gear electric belt

steering gear replacement

click size remove

cover click size

sensor cover bolts

cover bolts click

bolts click size

click size using

shaft sealing surface

pinion shaft click

shaft click size

seated torque sensor

over pinion shaft

click size install

tighten torque sensor

pattern tighten torque

power steering control

steering control module

sensor cover harness

steering wheel angle

wheel angle sensor

angle sensor reset

sensor reset steering

reset steering wheel

angle sensor learn

used certified used

certified used courtesy

used courtesy transportation

courtesy transportation vehicles

transportation vehicles dealer

vehicles dealer shuttle

dealer shuttle vehicles

shuttle vehicles dealers

vehicles dealers possession

dealers possession subject

possession subject recall

subject recall inspected

recall inspected repaired

service procedure bulletin

procedure bulletin customers

bulletin customers possession

customers possession vehicles

involved vehicles delivered

vehicles delivered customers

dealer traded released

traded released auction

used demonstration purpose

certified used vehicles

used vehicles currently

vehicles currently dealers

currently dealers inventory

dealers inventory certified

owned inventory system

inventory system cpois

submitting accepted paid

accepted paid warranty

paid warranty transaction

warranty transaction global

transaction global warranty

certified sale cpois

sale cpois system

cpois system used

dealers service vehicles

service vehicles subject

vehicles subject recall

subject recall charge

recall charge customers

charge customers regardless

customers regardless mileage

regardless mileage vehicle

mileage vehicle ownership

vehicle ownership time

ownership time forward

customers recently purchased

recently purchased vehicles

purchased vehicles vehicle

vehicles vehicle inventory

vehicle inventory customer

inventory customer information

customer information indicated

information indicated dealer

indicated dealer listing

dealer listing contacted

listing contacted dealer

contacted dealer arrangements

dealer arrangements made

arrangements made required

made required correction

required correction according

correction according instructions

according instructions contained

instructions contained bulletin

contained bulletin copy

bulletin copy customer

copy customer letter

customer letter provided

letter provided bulletin

provided bulletin contacting

bulletin contacting customers

contacting customers recall

customers recall cards

recall cards should

used purpose customer

purpose customer received

customer received notification

received notification letter

summary whenever vehicle

whenever vehicle subject

vehicle subject field

subject field action

field action enters

action enters vehicle

enters vehicle inventory

vehicle inventory steps

inventory steps ensure

steps ensure program

ensure program correction

program correction made

correction made selling

made selling vehicle

addition vehicles entering

vehicles entering facility

entering facility service

facility service required

service required ensure

required ensure customer

ensure customer aware

customer aware open

aware open field

open field action

action reasonable implement

reasonable implement program

implement program correction

program correction forth

correction forth bulletin

forth bulletin prior

releasing vehicle dealer

motor vehicle registration

service performed charge

customer assistance center

national highway traffic

highway traffic safety

traffic safety administration