#N202321200 - Safety Recall - Driver Side Roof Rail Airbag Bolts Not Installed - (May 12, 2021)

Subject:
N202321200 — Driver Side Roof Rail Airbag Bolts Not Installed
Models:
2010 — 2015 Buick Enclave
2017 Buick Enclave
2010 — 2015 Chevrolet Traverse
2019 Chevrolet Traverse
2011 — 2014 GMC Acadia
2016 GMC Acadia

Release Date: May 2021

Revision: 00

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Document Title: #N202321200 - Safety Recall - Driver Side Roof Rail Airbag Bolts Not Installed - (May 12, 2021)

subject

roof

rail

airbag

installed

buick

enclave

chevrolet

traverse

acadia

date

violation

federal

dealer

motor

vehicle

used

item

covered

notification

sale

defect

remedied

involved

recall

stop

delivery

april

service

procedure

contained

bulletin

performed

delivered

customer

inventory

repair

model

year

global

warranty

management

system

prior

required

condition

general

safety

certain

weld

secure

damaged

position

missing

intended

correction

inspect

provide

found

part

rivnut

bolt

order

labor

time

tighten

thread

install

slag

metal

removal

zfat

reimbursement

canada

only

export

working

capital

assistance

program

avoid

having

wcap

transaction

submitted

submit

allowance

important

days

available

remove

headliner

assembly

area

extreme

care

damage

replacement

click

size

total

numbered

indicate

mxmm

installation

fastener

present

verify

mounting

washer

discard

existing

proceed

section

retaining

holding

discarded

need

broken

below

hole

sheet

nm

lbin

cannot

warning

drilling

manage

shavings

cover

protective

measures

prevent

contaminating

failure

bodily

harm

deployment

apply

blue

loctite

equivalent

hand

start

cross

threading

following

steps

using

similar

drill

manual

described

repaired

field

product

pictures

certified

information

action

completed

contact

reports

complete

location

issue

national

traffic

reasonable

charge

made

appointment

highway

administration

courtesy

transportation

purpose

paid

copy

letter

policies

notice

involved vehicles

vehicle safety

traverse vehicles

found missing

install rivnut

customer reimbursement

canada dealers

submitted prior

numbered locations

locations indicate

mxmm bolt

bolt click

airbag mounting

bolt present

proceed thread

thread repair

repair section

bolt retaining

retaining washer

washer holding

holding bolt

bolt roof

present discarded

need replacement

section below

sheet metal

warning thread

drilling performed

performed extreme

care manage

manage metal

metal shavings

cover airbag

airbag assembly

assembly protective

prevent shavings

shavings contaminating

contaminating airbag

assembly failure

harm airbag

airbag deployment

start bolt

bolt avoid

avoid cross

threading tighten

bolt broken

broken bolt

field action

safety recall

traffic motor

reasonable time

national highway

highway traffic

safety administration

policies procedures

driver roof rail

used item motor

item motor vehicle

motor vehicle equipment

vehicle equipment including

equipment including tire

including tire covered

tire covered notification

notification sale lease

sale lease defect

lease defect noncompliance

defect noncompliance remedied

bulletin performed vehicle

delivered customers dealer

customers dealer traded

general motors decided

motors decided defect

decided defect relates

defect relates motor

relates motor vehicle

motor vehicle safety

vehicle safety exists

safety exists certain

model year buick

year buick enclave

buick enclave vehicles

model year chevrolet

year chevrolet traverse

chevrolet traverse vehicles

weld nuts secure

nuts secure roof

secure roof rail

rail airbag vehicle

airbag vehicle damaged

vehicle damaged position

position missing roof

missing roof rail

rail airbag properly

airbag properly secured

vehicle airbag perform

airbag perform intended

perform intended increasing

intended increasing risk

increasing risk injury

risk injury certain

injury certain crash

certain crash conditions

inspect roof rail

rail airbag attachments

airbag attachments provide

attachments provide replace

provide replace found

replace found missing

found missing damaged

missing damaged position

inspect tighten roof

tighten roof rail

bolt includes slag

includes slag excess

slag excess metal

excess metal removal

metal removal required

used inventory only

wcap transaction approval

transaction approval submitted

approval submitted prior

submitted prior repair

prior repair transaction

submit dollar reimbursed

dollar reimbursed customer

reimbursement submit administrative

submit administrative allowance

transaction labor code

rail airbag replacement

click size traverse

size traverse enclave

traverse enclave bolt

enclave bolt locations

numbered locations indicate

locations indicate mxmm

indicate mxmm bolt

mxmm bolt black

bolt black numbered

black numbered locations

mxmm bolt click

bolt click size

click size acadia

size acadia bolt

acadia bolt locations

click size verify

rail airbag mounting

proceed thread repair

thread repair section

bolt retaining washer

retaining washer holding

washer holding bolt

holding bolt roof

bolt roof rail

present discarded need

discarded need replacement

repair section below

warning thread repair

thread repair drilling

repair drilling performed

drilling performed extreme

performed extreme care

extreme care manage

care manage metal

manage metal shavings

metal shavings cover

shavings cover airbag

cover airbag assembly

airbag assembly protective

assembly protective measures

measures prevent shavings

prevent shavings contaminating

shavings contaminating airbag

contaminating airbag assembly

airbag assembly failure

assembly failure bodily

bodily harm airbag

harm airbag deployment

bolt bolt retaining

hand start bolt

start bolt avoid

bolt avoid cross

avoid cross threading

cross threading tighten

threads mounted weld

bolt apply blue

clear sheet metal

cannot repaired using

broken bolt broken

bolt broken damaged

broken damaged weld

national traffic motor

traffic motor vehicle

adequately repaired reasonable

repaired reasonable time

reasonable time customer

national highway traffic

copy customer letter

motor vehicle registration

general motors service

motors service policies

service policies procedures

policies procedures manual

service performed charge

customer assistance center

highway traffic safety

traffic safety administration