#N192220470-05 - Safety Recall - Power Sliding Rear Window Defroster Failures (Canada only) - (Mar 25, 2020)

Subject:
N192220470 — Power Sliding Rear Window Defroster Failures (Canada only)
Models:
2014–2019 Chevrolet Silverado
2014–2019 GMC Sierra

Release Date: March 2020

Revision: 05

Revision Description: This bulletin is being revised to increase the labor time on replacing the re...

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Document Title: #N192220470-05 - Safety Recall - Power Sliding Rear Window Defroster Failures (Canada only) - (Mar 25, 2020)

subject

power

sliding

rear

window

defroster

canada

only

chevrolet

silverado

sierra

date

description

bulletin

revised

time

assembly

service

procedure

involved

dealer

inventory

used

repair

vehicle

model

year

open

screen

warranty

system

prior

required

condition

general

approved

safety

recall

certain

equipped

areas

resistance

circuit

part

debris

over

heat

damage

correction

replace

buss

contact

cover

reprogram

hvac

calibration

disable

automatically

start

manual

affected

glass

damaged

replaced

information

terminal

center

complete

field

action

available

labour

reprogramming

inspect

install

section

zfat

customer

reimbursement

transaction

replacement

instructions

claim

code

when

programming

card

program

select

submit

allowance

need

click

size

showing

indicated

proceed

remove

fingers

edge

pedestal

physical

missing

style

installed

made

material

correct

adhesive

removed

silver

care

ensure

control

module

battery

voltage

lights

summary

certified

courtesy

transportation

purpose

paid

listing

received

letter

motor

policies

copy

november

notice

possible

window assembly

vehicles equipped

resistance rear

rear defroster

defroster circuit

defroster automatically

window terminal

terminal cover

rear sliding

inspect rear

sliding window

install revised

replace rear

window center

window replacement

warranty transaction

warranty claim

code field

size cover

cover showing

showing heat

damage click

damage heat

damage indicated

indicated replace

replace complete

complete rear

assembly rear

showing damage

physical damage

center glass

defroster buss

style buss

covers installed

silver buss

hvac control

motor vehicle

vehicle safety

rear window assembly

delivered customers dealer

customers dealer traded

global warranty management

certain model year

model year chevrolet

year chevrolet silverado

sierra vehicles equipped

vehicles equipped power

equipped power sliding

vehicles areas electric

areas electric resistance

electric resistance rear

resistance rear defroster

rear defroster circuit

defroster circuit caused

circuit caused part

caused part mechanical

part mechanical stress

mechanical stress opening

stress opening closing

opening closing rear

closing rear power

rear power window

power window intrusion

window intrusion debris

intrusion debris rear

debris rear defroster

rear defroster over

defroster over time

over time generate

melt areas surrounding

areas surrounding circuit

surrounding circuit rare

circuit rare instances

rare instances heat

propagating fire increasing

fire increasing risk

increasing risk property

risk property damage

property damage injury

contact cover certain

cover certain vehicles

certain vehicles reprogram

vehicles reprogram hvac

calibration disable rear

disable rear defroster

rear defroster automatically

defroster automatically turning

automatically turning keyed

turning keyed start

keyed start rear

start rear defroster

defroster automatically remote

automatically remote start

remote start pushing

start pushing manual

pushing manual button

manual button affected

button affected calibration

affected calibration rear

calibration rear window

rear window sliding

window sliding glass

sliding glass assembly

glass assembly appears

assembly appears damaged

electrical resistance rear

rear window terminal

window terminal cover

window rear sliding

part complete repair

complete repair field

repair field action

model year vehicles

year vehicles equipped

reprogramming inspect rear

inspect rear sliding

rear sliding window

sliding window terminals

window terminals covers

terminals covers damage

install revised terminal

revised terminal cover

install revised buss

replace rear sliding

sliding window center

window center section

center section only

replace rear window

carefully read instructions

warranty claim code

claim code field

code field transaction

submit administrative allowance

covers need replaced

window assembly service

click size cover

size cover showing

cover showing heat

showing heat damage

heat damage click

damage click size

damage heat damage

heat damage indicated

damage indicated proceed

damage indicated replace

indicated replace complete

replace complete rear

complete rear window

window assembly rear

assembly rear window

rear window replacement

cover heat damage

heat damage heat

click size click

size click size

click size inspect

showing damage click

physical damage indicated

style cover installed

cover installed passenger

installed passenger vehicle

window defroster buss

buss covers installed

terminal pedestal area

style rear window

click size buss

click size install

covers care touch

care touch adhesive

touch adhesive protective

adhesive protective film

protective film removed

firm pressure ensure

adhesive achieves contact

reprogram hvac control

hvac control module

control module programming

module programming setup

motor vehicle registration

general motors service

motors service policies

service policies procedures

policies procedures manual

motor vehicle safety