Bulletin Information

Bulletin Title: #N192217490 - Customer Satisfaction Program - Loss of Audio Chime and Wrong Splash Screen - (Jun 4, 2019)
Bulletin Type: Campaign
Bulletin Category: Customer Satisfaction
Applies To: Programming and Setup

#N192217490 - Customer Satisfaction Program - Loss of Audio Chime and Wrong Splash Screen - (Jun 4, 2019)

Subject:
N192217490 — Loss of Audio Chime and Wrong Splash Screen
Models:
2018 Cadillac ATS
2018 Cadillac CTS
2018 Cadillac XTS
2018 GMC Terrain

Release Date: June 2019

Revision: 00

Attention:

This program is in effect until June 30, 2021.

Make

Model

Model Year

RP...

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Document Tags

Document Title: #N192217490 - Customer Satisfaction Program - Loss of Audio Chime and Wrong Splash Screen - (Jun 4, 2019)

subject

audio

splash

screen

cadillac

terrain

june

program

model

year

infotainment

system

involved

vehicle

warranty

required

condition

lose

warning

chimes

correction

reprogram

correct

radio

software

calibration

code

time

module

further

action

inspection

programming

transaction

claim

field

card

information

used

select

service

procedure

instructions

battery

voltage

lights

complete

summary

record

bulletin

verify

version

operating

dealer

certified

courtesy

transportation

purpose

inventory

customer

listing

letter

motor

general

contact

action required

radio programming

warranty transaction

warranty claim

claim code

software correct

correct version

chimes operating

subject program

motor vehicle

global warranty management

model year cadillac

condition lose infotainment

lose infotainment audio

branded vehicles display

vehicles display cadillac

inspect reprogram vehicle

reprogram vehicle correct

vehicle correct radio

further action required

warranty claim code

claim code field

software correct version

splash screen correct

screen correct vehicle

splash screen chimes

radio programming setup

service procedure bulletin

copy customer letter

motor vehicle registration