Bulletin Information

Bulletin Title: #N172130462-02 - Customer Satisfaction Program - Loss of Propulsion Due to Low Cell Voltage - (Sep 24, 2019)
Bulletin Type: Campaign
Bulletin Category: Customer Satisfaction
Applies To: Hybrid/EV Energy Storage

#N172130462-02 - Customer Satisfaction Program - Loss of Propulsion Due to Low Cell Voltage - (Sep 24, 2019)

Subject:
N172130462 (18217) — Loss of Propulsion Due to Low Cell Voltage
Models:
2012 — 2015 Chevrolet Volt
Models:
2014 — 2016 Cadillac ELR

Release Date: September 2019

Revision: 02

Revision Description:This bulletin has been revised to add model year 2012 Chevrolet Volt an...

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Document Tags

Document Title: #N172130462-02 - Customer Satisfaction Program - Loss of Propulsion Due to Low Cell Voltage - (Sep 24, 2019)

subject

propulsion

voltage

chevrolet

volt

cadillac

bulletin

model

year

program

october

involved

vehicle

screen

warranty

system

required

condition

battery

lose

ability

maintain

time

driving

start

correction

update

hybrid

powertrain

control

module

hpcm

software

intended

increase

warning

provided

information

code

calibration

programming

transaction

instructions

claim

field

card

used

select

service

procedure

state

charge

range

lights

complete

summary

record

dealer

certified

purpose

inventory

customer

listing

letter

motor

contact

year chevrolet

involved vehicles

software update

update intended

warning time

time provided

warranty transaction

warranty claim

claim code

code field

subject program

motor vehicle

model year chevrolet

year chevrolet volt

model year cadillac

global warranty management

condition gradually lose

gradually lose ability

reduced propulsion mode

propulsion mode driving

hpcm software update

software update intended

update intended increase

increase warning time

warning time provided

control module programming

module programming setup

carefully read instructions

warranty claim code

claim code field

code field transaction

service procedure bulletin

copy customer letter

motor vehicle registration

chevrolet volt vehicle