Bulletin Information

Bulletin Title: #A202309040 - Customer Satisfaction Program - Right Hand Lower B-Pillar Inner Panel Crack – US Only - (Jul 30, 2020)
Bulletin Type: Campaign
Bulletin Category: Customer Satisfaction
Applies To: Interior Trim and Paneling

Applicable Vehicles

#A202309040 - Customer Satisfaction Program - Right Hand Lower B-Pillar Inner Panel Crack – US Only - (Jul 30, 2020)

Subject:
A202309040 — Right Hand Lower B-Pillar Inner Panel Crack – US Only
Models:
2020 Buick Encore

Release Date: July 2020

Revision: 00

Attention:

This program is in effect until August 31, 2022.

Make

Model

Model Year

RPO

Description

From

To

Buick

Encore

2...

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Document Tags

Document Title: #A202309040 - Customer Satisfaction Program - Right Hand Lower B-Pillar Inner Panel Crack – US Only - (Jul 30, 2020)

subject

right

hand

lower

pillar

inner

panel

crack

buick

encore

program

august

model

year

involved

open

vehicle

global

warranty

system

required

condition

door

correction

inspect

found

inspection

quarantine

instructions

provided

service

procedure

parts

labor

time

center

action

using

sure

transportation

customer

dealer

inventory

field

product

report

pictures

certified

trim

area

information

complete

used

courtesy

bulletin

purpose

listing

letter

ensure

general

motors

contact

appointment

quarantine vehicle

center pillar

pillar lower

lower trim

trim panel

courtesy transportation

global warranty management

model year buick

year buick encore

condition crack present

crack present right

present right hand

panel crack propagates

crack propagates widens

propagates widens destabilize

pillar structure increase

structure increase potential

increase potential risk

potential risk door

risk door check

door check link

check link rigidity

link rigidity corrosion

evidence cracks found

found inspection process

inspect center pillar

center pillar inner

inner panel quarantine

panel quarantine vehicle

dealers submit field

submit field product

pictures using field

using field product

field product reporter

found certified service

certified service mobile

service mobile tools

mobile tools reference

center pillar lower

pillar lower trim

lower trim panel

motor vehicle registration