Bulletin Information

Bulletin Title: Unknown
Bulletin Type: Information
Applies To: General Information

Unknown

Subject:
Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information
Models:
2019 and Prior GM Passenger Cars and Trucks (U.S. and Canada)
Attention: Parts Managers, Service Managers, and Warranty Administrators

This Bulletin has been revised to upda...

Attention!

To view the rest of this document requires a subscription. Subscriptions start at only $5.00. Click the button below to view the subscription options and to sign up.

Subscribe

Document Tags

Document Title: Unknown

subject

global

warranty

management

center

return

program

information

prior

canada

service

bulletin

update

part

process

documentation

requirements

agent

understanding

system

access

training

using

accessing

summary

shipping

safety

protocol

preparation

regular

special

hazardous

only

document

request

expedited

overnight

model

exchange

electronic

tire

engineering

reimbursement

administrative

allowance

postage

core

faqs

common

method

used

obtain

replaced

product

issue

specific

requested

days

quality

root

correction

returned

analyzed

brand

assembly

review

dealer

card

repair

order

customer

transaction

claim

number

required

line

general

motors

policies

procedures

cost

battery

test

shop

copy

extra

item

hlight

complaint

failure

feedback

provided

debited

failed

retained

payment

date

following

received

notification

main

page

mail

pertaining

charge

hours

returning

immediately

replacement

scrapped

representative

person

listed

completed

certified

elite

period

commerce

appropriate

circumstances

policy

vehicle

application

regarding

certain

detail

guidelines

receiving

debit

provide

technician

comments

diagnostic

case

scan

tool

snapshot

attach

supporting

field

manager

district

criteria

performed

daily

paid

time

block

shipped

transportation

pending

ensure

support

send

bill

lading

tracking

attached

form

globalconnect

warrantypartscenterusa

gmcom

issued

receive

responsibility

contact

event

related

prevent

need

complete

section

regional

incorrect

correct

inspected

original

shipment

status

updated

show

missing

fluid

reason

labor

code

utilized

waiver

specialist

considered

federal

local

hazmat

found

violation

dangerous

goods

material

recommended

packaging

properly

package

damaged

example

engine

cardboard

situation

container

boxes

labeling

result

containing

packing

packaged

leakage

plugs

components

defective

feature

entered

automatically

classified

inspection

remain

submit

sending

made

name

carrier

account

instructions

email

notice

display

check

orange

color

after

drop

important

click

search

screen

clicking

link

directly

label

save

print

allow

select

weight

servicing

open

when

view

ccsp

printed

accordance

regulations

clearly

mark

area

marked

similar

back

tape

together

covered

operation

ship

place

plastic

assist

manner

bags

available

additional

needed

removed

sure

contacted

cover

titled

preparing

reference

schedule

central

transport

intended

class

proper

batteries

lead

acid

spillable

type

pretensioners

employees

employer

defined

emergency

phone

infotrac

notify

automotive

scroll

generate

space

provider

over

freight

populate

address

delivery

outside

leave

enter

pick

delivered

assistance

delays

driver

track

mass

selected

tags

generated

dock

carton

please

volt

hybrid

questions

spark

latest

version

processing

wrong

desk

warranty parts

parts return

part return

service agent

understanding service

agent notifications

management system

accessing service

agent summary

shipping parts

parts preparation

special part

part requests

regular part

shipping process

hazardous parts

parts only

document requests

part request

overnight shipping

exchange program

tire warranty

warranty transactions

warranty part

return requests

return reimbursement

service agents

parts service

return requested

requested parts

brand quality

customer service

warranty claim

part requested

required parts

service policies

agent information

claim debited

core center

transaction payment

return request

part core

hours transaction

core return

parts scrapped

parts core

core charges

returned part

quality manager

district manager

hlight block

block extra

returning parts

parts shipped

part received

pending debit

request transaction

service forms

debit issued

core core

debited service

agent responsibility

parts received

correct part

part returned

parts documents

return required

fluid part

parts waiver

waiver form

warranty support

support specialist

hazardous material

parts returned

transaction debited

core parts

feedback debit

debit status

request parts

agent provide

request part

request return

core part

request service

return parts

regular parts

parts requests

request days

parts request

document return

transaction search

search results

results screen

transaction detail

part document

document requested

parts listed

document only

only requests

shipping label

contact name

click save

notice hlight

special parts

failed part

labor operation

replacement part

service engine

shipping container

parts shipping

acid batteries

shipping hazardous

hazmat employer

return status

click generate

generate shipping

label contact

space provided

shipping provider

hazmat parts

parts requested

customer assistance

generate mass

mass shipping

material returns

material return

return tags

warranty return

parts specific

warranty system

contact warranty

exchange part

exchange special

freight postage

postage field

items section

select service

contact local

service desk

warranty parts center

part return process

understanding service agent

service agent notifications

agent notifications feedbacks

warranty management system

management system access

using global warranty

accessing service agent

service agent summary

shipping parts safety

special part requests

hazardous materials canada

parts preparation regular

preparation regular part

regular part requests

part requests hazardous

hazardous parts only

shipping process hazardous

process hazardous parts

shipping process document

shipping process special

process special part

special part request

part request expedited

expedited overnight shipping

overnight shipping only

model exchange program

exchange program parts

exchange program electronic

tire warranty transactions

warranty part return

part return requests

return reimbursement administrative

parts service agent

service agent return

return requested parts

service policies procedures

policies procedures manual

service agent information

warranty failed parts

transaction payment process

payment process date

part return request

return request received

notification service agent

service agent global

agent global warranty

global warranty main

warranty main page

main page most

page most common

mail rare situations

rare situations pertaining

situations pertaining launch

pertaining launch exchanges

special part return

retained hours transaction

core return center

elite service agents

dealer technician comments

technician comments regarding

comments regarding root

regarding root failure

root failure document

failure document numbers

document numbers test

numbers test results

test results diagnostic

results diagnostic trouble

diagnostic trouble codes

case assembly serial

assembly serial numbers

serial numbers measurements

scan tool data

printout snapshot diagnostic

brand quality manager

system matches part

matches part return

return requests criteria

requests criteria warranty

criteria warranty transactions

warranty transactions performed

transactions performed repairs

performed repairs administers

repairs administers part

administers part return

part return flags

main page part

page part return

return requests transmitted

requests transmitted daily

transmitted daily transactions

daily transactions paid

transactions paid special

paid special part

return requests occur

requests occur time

occur time transaction

time transaction payment

item hlight block

hlight block extra

block extra item

debit service agent

globalconnect service forms

service agent returned

core core center

order receive consideration

receive consideration claim

consideration claim debited

claim debited service

debited service agent

service agent responsibility

agent responsibility contact

responsibility contact core

contact core center

core center part

incur shipping costs

date subject debit

service agent returning

required parts documents

imperative service agent

part return required

fluid part missing

part missing vehicle

parts waiver form

designated warranty support

warranty support specialist

support specialist warranty

specialist warranty support

warranty support center

foundational commitment general

commitment general motors

general motors compromised

hazardous material transportation

service agents debited

hazardous material marking

material marking labeling

hazardous material dangerous

material dangerous goods

core parts returned

part component found

component found defective

feedback debit issued

pending debit status

service agent days

agent days date

service agent request

service agent provide

name shipping carrier

shipping carrier account

carrier account charge

account charge shipping

charge shipping cost

shipping cost instructions

cost instructions request

instructions request part

request part found

part found test

found test results

test results comment

results comment section

comment section transaction

returned service agent

email warrantypartscenterusa gmcom

debit status debited

required parts return

parts return request

return request service

request service agent

service agent status

main page four

page four color

four color codes

regular parts requests

return request days

regular parts request

transaction search results

search results screen

part document requested

item labor parts

document only requests

click save print

classified dangerous goods

hlight block notice

block notice hlight

notice hlight block

card technician comments

service agent contacted

agent contacted return

original service engine

service engine shipping

engine shipping container

return hazardous parts

using central transport

service agent need

shipped warranty parts

lead acid batteries

bags seat belt

seat belt pretensioners

emergency response phone

referring section accessing

section accessing service

selecting transaction part

transaction part returning

part returning scroll

returning scroll section

scroll section part

section part return

part return status

return status click

status click generate

click generate shipping

generate shipping label

shipping label contact

label contact name

contact name space

name space provided

space provided click

provided click save

bill lading populate

lading populate central

populate central transport

central transport service

transport service agent

agent information shipper

information shipper area

leave marked collect

marked collect ensure

collect ensure shipment

ensure shipment properly

shipment properly billed

call central transport

central transport schedule

transport schedule pick

sure write pick

write pick provided

days return parts

sure parts requested

parts requested delivered

requested delivered time

delivered time days

time days request

days request notification

customer assistance immediately

assistance immediately carrier

immediately carrier delays

carrier delays problems

delays problems carrier

problems carrier arrives

carrier arrives date

driver copy records

copy records driver

records driver sticker

this tracking information

tracking information track

information track freight

responsibility track package

track package central

package central transport

central transport website

transport website calling

website calling customer

calling customer service

customer service receiving

service receiving concerns

generate mass shipping

mass shipping label

shipping label feature

material return tags

parts return status

cases service agent

service agent receive

appropriate shipping method

special parts request

regular part request

global warranty system

contact warranty parts

volt spark hybrid

exchange special part

faxed service agent

latest version service

version service bulletin

service information application

information application instructions

made return requested

admin allowance field

freight postage field

core processing center

customer service desk

debit reason code

complete parts waiver

waiver form found

form found globalconnect

warranty parts centre

extenuating circumstances contact

ccsp evaluate situation