Bulletin Information

Bulletin Title: #18-NA-195 - Radio Module Software Update 20.11 - (May 3, 2019)
Bulletin Type: Technical
Applies To: General Information / Entertainment / Programming and Setup / Displays and Gauges

#18-NA-195 - Radio Module Software Update 20.11 - (May 3, 2019)

Subject:
Radio Module Software Update 20.11

Brand:

Model:

Model Year:

VIN:

Engine:

Transmission:

from

to

from

to

Cadillac

ATS

2018

2018

All

All

CTS

XTS

GMC

Terrain

2018

2018

All

All

Involved Region or Country

North America and N.A. Expo...

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Document Tags

Document Title: #18-NA-195 - Radio Module Software Update 20.11 - (May 3, 2019)

radio

module

software

update

brand

model

from

cadillac

equipped

infotainment

system

condition

available

package

changes

following

displayed

speed

screen

operation

audio

control

features

function

properly

vehicle

prompts

decline

reprogram

service

procedure

important

remote

downloaded

installed

install

complete

programming

reading

determining

start

checking

status

avoid

failures

lockup

bulletin

using

tisweb

download

troubleshooting

select

settings

determine

home

build

proceed

caution

insert

paused

installation

program

completed

information

section

cannot

updated

verify

scroll

shown

file

version

door

chimes

click

ignition

displays

splash

animation

correct

warning

operating

expected

further

action

required

greater

appropriate

setup

document

calibration

customer

center

connected

battery

voltage

lights

sure

closed

drive

size

downloading

warranty

claim

code

transaction

blank

title

contact

technical

assistance

coverage

labor

software package

vehicle update

remote vehicle

update downloaded

install update

checking update

update status

failures module

module lockup

update procedure

procedure using

using remote

screen select

update screen

remote update

installed paused

update completed

downloaded radio

update cannot

completed verify

updates select

settings scroll

scroll updates

select updates

screen shown

software version

radio displays

animation shown

chimes operating

reprogram radio

radio using

radio programming

programming setup

control module

download files

decline update

update files

blank update

update title

assistance center

center assistance

remote vehicle update

vehicle update downloaded

update downloaded installed

installed install update

complete programming event

programming event reading

event reading determining

checking update status

update status first

status first avoid

first avoid programming

avoid programming failures

programming failures module

failures module lockup

module lockup conditions

update procedure using

procedure using remote

using remote vehicle

procedure using tisweb

screen select settings

remote update downloaded

downloaded installed paused

installed paused installation

paused installation result

installation result program

result program failures

program failures module

module lockup condition

update downloaded radio

vehicle update completed

update completed verify

completed verify updates

verify updates select

updates select settings

select settings scroll

settings scroll updates

scroll updates select

updates select updates

install update screen

download remote vehicle

software version build

completed verify following

verify following operations

following operations ignition

operations ignition verify

ignition verify radio

verify radio displays

radio displays proper

displays proper brand

proper brand splash

brand splash animation

splash animation incorrect

animation incorrect splash

incorrect splash animation

splash animation shown

correct splash animation

animation shown proceed

shown proceed verify

proceed verify audio

verify audio plays

audio plays audible

plays audible warning

audible warning chimes

warning chimes function

chimes function correctly

function correctly audio

correctly audio muted

audio muted chimes

muted chimes operating

chimes operating expected

operating expected proceed

audio chimes operating

action required determine

required determine software

determine software version

software version radio

version radio selecting

radio selecting home

selecting home settings

home settings build

settings build greater

build greater greater

greater greater reprogram

greater reprogram radio

reprogram radio using

radio programming setup

programming events appropriate

required update procedure

stable battery voltage

vehicle update exists

update exists vehicle

click decline update

update files sure

files sure computer

sure computer connected

computer connected internet

connected internet network

internet network cable

network cable hardwired

cable hardwired download

hardwired download files

download files wirelessly

update remote vehicle

vehicle update download

update download paused

paused update screen

update screen blank

screen blank update

blank update title

update title file

title file size

technical assistance center

assistance center assistance