Bulletin Information

Bulletin Title: #18309 - Customer Satisfaction - Low Bolt Torque at Prop Shaft to Front Differential - (Oct 1, 2018)
Bulletin Type: Campaign
Bulletin Category: Customer Satisfaction
Applies To: Front Drive Axle

#18309 - Customer Satisfaction - Low Bolt Torque at Prop Shaft to Front Differential - (Oct 1, 2018)

Subject:
18309 Low Bolt Torque at Prop Shaft to Front Differential
Models:
2019 Chevrolet Silverado
2019 GMC Sierra

Reference Number: N182187900

Release Date: October 2018

Revision:00

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All involved vehicles that are in dealer inventory must be held and not delive...

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Document Tags

Document Title: #18309 - Customer Satisfaction - Low Bolt Torque at Prop Shaft to Front Differential - (Oct 1, 2018)

subject

bolt

prop

shaft

differential

chevrolet

silverado

sierra

october

involved

dealer

inventory

used

repair

bulletin

vehicle

program

model

year

warranty

management

system

condition

experience

vibration

clunking

noise

mode

correction

remove

loctite

reinstall

parts

adhesive

service

procedure

propeller

ensure

made

customer

certified

courtesy

transportation

purpose

listing

letter

general

motors

contact

appointment

shaft bolts

remove prop

bolts loctite

propeller shaft

subject program

delivered customers dealer

customers dealer traded

global warranty management

model year chevrolet

year chevrolet silverado

condition prop shaft

prop shaft bolts

shaft bolts properly

bolts properly torqued

properly torqued differential

torqued differential drivers

differential drivers experience

drivers experience vibration

clunking noise bolt

loosen vehicle used

mode vehicle continues

vehicle continues driven

continues driven vibration

driven vibration clunking

clunking noise occurs

noise occurs bolts

occurs bolts eventually

bolts eventually fracture

remove prop shaft

shaft bolts loctite

bolts loctite reinstall

vehicle lifting jacking

lifting jacking vehicle

axle propeller shaft

propeller shaft bolts

service procedure bulletin

copy customer letter

motor vehicle registration