Bulletin Information

Bulletin Title: #18207-02 - Customer Satisfaction Program - Loss of Power Steering Assist - (Nov 28, 2018)
Bulletin Type: Campaign
Bulletin Category: Customer Satisfaction
Applies To: Power Steering

#18207-02 - Customer Satisfaction Program - Loss of Power Steering Assist - (Nov 28, 2018)

Subject:
18207 Loss of Power Steering Assist
Models:
2013–2017 Cadillac ATS
2014–2017 Cadillac CTS
2016–2017 Chevrolet Camaro

Reference Number: N182161890

Release Date: November 2018

Revision:02

Revision Description:The parts section has been updated to clarify shelf life a...

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Document Tags

Document Title: #18207-02 - Customer Satisfaction Program - Loss of Power Steering Assist - (Nov 28, 2018)

subject

power

steering

assist

cadillac

chevrolet

camaro

november

required

program

effect

model

year

involved

open

vehicle

warranty

management

system

prior

condition

gear

motor

corrosion

experience

correction

replace

electric

bolt

removed

replaced

caution

quantity

part

customer

order

dealer

repair

charge

complete

recall

general

listing

inventory

belt

drive

rack

pinion

replacement

apply

series

zfat

equipped

engine

reimbursement

canada

transaction

submit

allowance

service

lifting

jacking

remove

compartment

lower

noise

shield

present

suspension

frame

fasteners

cradle

perform

procedure

drivetrain

removal

installation

bulletin

install

shear

plate

shown

used

certified

courtesy

transportation

purpose

paid

letter

policies

contact

appointment

form

documents

year cadillac

steering gear

motor steering

replace bolts

electric power

steering motor

gear replaced

electric belt

pinion steering

gear replacement

customer reimbursement

vehicle lifting

jacking vehicle

engine compartment

shield replacement

gear bolts

bolts present

drivetrain suspension

frame removal

installation procedure

procedure bulletin

cradle shear

plate replacement

gear bolt

subject program

required documents

global warranty management

model year cadillac

condition power steering

power steering gear

steering gear motor

gear motor steering

motor steering gear

steering gear housing

corrosion attaching bolts

attaching bolts motor

bolts motor separates

motor separates power

separates power steering

steering assist reduced

assist reduced lost

reduced lost driver

lost driver experience

driver experience unexpected

experience unexpected increase

unexpected increase steering

increase steering especially

replace bolts attach

bolts attach electric

attach electric power

electric power steering

power steering motor

steering motor steering

steering gear protective

coating bolt seam

bolt seam electric

seam electric power

steering motor bolts

motor bolts cannot

bolts cannot removed

corrosion steering gear

steering gear replaced

fixes approx vehicles

general motors customer

involved vehicles listing

quantity limiters effect

parts removed retail

removed retail inventory

retail inventory management

electric belt drive

rack pinion steering

pinion steering gear

steering gear replacement

submit administrative allowance

support vehicle lifting

vehicle lifting jacking

lifting jacking vehicle

remove engine compartment

engine compartment lower

noise shield replacement

inspect electric belt

steering gear bolts

gear bolts present

bolts present electric

present electric belt

bolts present proceed

present proceed step

gear bolts missing

bolts missing document

missing document repair

document repair order

repair order bolts

order bolts broken

bolts broken replace

broken replace electric

replace electric belt

steering gear electric

gear electric belt

drivetrain suspension frame

suspension frame drivetrain

frame drivetrain suspension

suspension frame removal

frame removal installation

series drivetrain suspension

installation procedure bulletin

noise shield compartment

shield compartment lower

noise shield cradle

shield cradle shear

cradle shear plate

shear plate depending

plate depending vehicle

depending vehicle content

vehicle content access

content access electric

access electric belt

steering gear engine

gear engine compartment

shield replacement coupe

series cradle shear

shear plate replacement

caution electric belt

gear bolts replaced

steering gear bolt

service procedure bulletin

copy customer letter

motor vehicle registration

general motors service

motors service policies

service policies procedures

policies procedures manual

form required documents