Bulletin Information

Bulletin Title: #12313D - Special Coverage - Engine Balance Chain and Fuel Pump - (Jun 6, 2017)
Bulletin Type: Campaign
Bulletin Category: Special Coverage
Applies To: Engine Controls

#12313D - Special Coverage - Engine Balance Chain and Fuel Pump - (Jun 6, 2017)

Subject:
12313D – Special Coverage Adjustment – Engine Balance Chain and Fuel Pump
Models:
2010-2011 Buick LaCrosse
2011 Buick Regal
2010-2011 Chevrolet Equinox
2010-2011 GMC Terrain
Equipped with 2.4L Engine (LAF)

This bulletin has been revised to add two part numbers to the ...

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Document Tags

Document Title: #12313D - Special Coverage - Engine Balance Chain and Fuel Pump - (Jun 6, 2017)

special

coverage

engine

balance

chain

fuel

pump

buick

lacrosse

regal

chevrolet

equinox

terrain

equipped

bulletin

part

information

section

condition

warranty

transaction

replace

service

procedure

appropriate

vehicle

model

year

wear

noise

described

period

miles

whichever

occurs

first

date

originally

placed

charge

customer

covered

repair

july

submitted

using

labor

codes

provided

prior

involved

management

required

important

tool

description

complete

obtained

general

motors

determine

review

present

scan

diagnostic

diagnosis

field

action

completed

proceed

shaft

requires

replacement

indicates

replaced

time

filter

addition

reimbursement

previously

paid

correct

dealer

unless

convenient

request

form

documents

assistance

questions

provide

person

receipt

expense

denied

courtesy

transportation

program

satisfaction

letter

buick regal

replace fuel

year buick

lacrosse chevrolet

engine noise

condition described

date vehicle

vehicle originally

placed service

scan tool

action bulletin

bulletin completed

proceed determine

balance shaft

shaft chain

replacement using

using diagnostic

diagnostic information

tool customer

customer provided

provided information

information diagnostic

information indicates

indicates balance

chain replaced

replaced replace

replace balance

pump balance

chain replacement

diagnostic time

filter engine

filter replacement

engine engine

customer reimbursement

requests reimbursement

reimbursement previously

paid repairs

correct condition

described bulletin

reimbursement request

form required

required documents

years date

replace fuel pump

depending vehicle model

model year buick

year buick lacrosse

buick lacrosse chevrolet

lacrosse chevrolet equinox

year buick regal

buick regal vehicles

regal vehicles equipped

chrome layer balance

layer balance chain

balance chain pins

chain pins wear

pins wear allowing

wear allowing chain

allowing chain stretch

chain stretch engine

stretch engine noise

engine noise untreated

noise untreated chain

untreated chain leading

chain leading engine

leading engine damage

date vehicle originally

vehicle originally placed

originally placed service

claims repair orders

covered special coverage

global warranty management

general motors customer

listen engine determine

engine determine abnormal

determine abnormal engine

abnormal engine noise

engine noise present

noise present scan

present scan tool

scan tool identify

tool identify diagnostic

identify diagnostic trouble

diagnostic trouble codes

trouble codes dtcs

codes dtcs review

dtcs review relevant

review relevant engine

relevant engine technical

engine technical service

technical service bulletin

service bulletin preliminary

bulletin preliminary bulletin

preliminary bulletin information

diagnosis determine field

determine field action

field action bulletin

action bulletin completed

bulletin completed field

completed field action

bulletin completed proceed

bulletin completed complete

completed complete field

complete field action

action bulletin proceed

bulletin proceed determine

proceed determine balance

determine balance shaft

balance shaft chain

shaft chain requires

chain requires replacement

requires replacement using

replacement using diagnostic

using diagnostic information

scan tool customer

tool customer provided

customer provided information

provided information diagnostic

information diagnostic information

diagnostic information indicates

information indicates balance

indicates balance shaft

shaft chain replaced

chain replaced replace

replaced replace balance

replace balance shaft

shaft chain water

chain water pump

water pump balance

pump balance shaft

shaft chain replacement

indicates balance chain

balance chain replacement

chain replacement further

replacement further action

further action required

action required repairs

required repairs diagnostic

repairs diagnostic time

diagnostic time service

time service issues

chain replacement covered

replacement covered field

covered field action

filter engine engine

information indicates fuel

indicates fuel pump

fuel pump replaced

fuel pump replacement

requests reimbursement previously

reimbursement previously paid

previously paid repairs

paid repairs correct

repairs correct condition

correct condition described

condition described bulletin

described bulletin submitted

bulletin submitted dealer

completed customer reimbursement

customer reimbursement request

reimbursement request form

form required documents

customer assistance center

repairs occurred years

occurred years date

placed service miles

reasonable customary costs

customary costs correct

costs correct condition

described bulletin considered

bulletin considered reimbursement

considered reimbursement questions

reimbursement questions concerns

questions concerns reviewed

concerns reviewed representative

reviewed representative prior

representative prior processing

prior processing request

when customer requests

customer requests reimbursement

requests reimbursement provide

reimbursement provide following

paid receipt confirming

description repair person

repair person entity

person entity performing

entity performing repair

years date vehicle

believe vehicle condition

vehicle condition described