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BULLETINS
Body Hardware and Trim
#21-NA-026 - Information on Accessory All-Weather Floor Liners and Flat Mats Warped or Mis-shapen - (Jul 17, 2023)
Related To: Interior Trim and Paneling
#10-08-110-001J - Information on Proper Use of Floor Mats - (Apr 6, 2023)
Related To: General Information / Carpets and Head Linings
Body Repair
#99-08-51-001F - Paintless Dent Repair Process - (Jun 30, 2023)
Related To: Collision Repair / Bolted Exterior Body Panels and Closures / Paint and Coatings
Body Systems
#13-08-116-001I - Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Jun 29, 2023)
Related To: Wiring Systems / Data Communications
#01-08-42-001P - Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines - (May 3, 2023)
Related To: Lighting Systems
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
Body and Accessories
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
Diagnostic Overview, Starting Point, and Programming
#21-NA-169 - Diagnostic Tip for DTCs Set at a Low Mileage for 9T45/50/60 Automatic Transmissions - (Aug 2, 2023)
Related To: Automatic Transmission / Vehicle DTC Information
#09-06-04-026X - Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada) - (Jul 31, 2023)
Related To: Engine Controls / Programming and Setup / Engine Controls and Fuel
#23-NA-125 - Over The Air (OTA) and In Market Enhancement (IME) FAQs - (Jul 12, 2023)
Related To: General Information / Programming and Setup
#23-NA-042 - Radio Software Version V164 Update - (Jun 28, 2023)
Related To: Entertainment / Programming and Setup
#23-NA-108 - Replace Video Processing Module (VPM) When Programming Fails - (Jun 16, 2023)
Related To: Entertainment / Programming and Setup / Displays and Gauges / Image Display Cameras
#23-NA-007 - Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM) - (Jun 14, 2023)
Related To: Vehicle DTC Information / Entertainment / Programming and Setup / Displays and Gauges
#21-NA-061 - Information on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs - (Jun 12, 2023)
Related To: Programming and Setup / Remote Functions
#22-NA-163 - Service Power Steering Message with DTC U3000 Set - (May 4, 2023)
Related To: Vehicle DTC Information / Programming and Setup / Displays and Gauges
#19-NA-219 - Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set - (Apr 24, 2023)
Related To: Engine Mechanical / Engine Controls / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-127 - Radio Software Version V160 Update - (Feb 22, 2023)
Related To: Entertainment / Programming and Setup
#18-NA-279 - Information on Passive Door Unlocking Inoperative and/or Enabling and Disabling of Passive Unlocking - (Feb 10, 2023)
Related To: Programming and Setup / Remote Functions
#21-NA-244 - No Fob Detected Message on Driver Information Center (DIC) and/or No Crank/No Start - (Jan 17, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Remote Functions
#21-NA-135 - Information on Obtaining Techline Calibrations for Law Enforcement and Government Vehicles to Disable or Enable Content - (Jan 13, 2023)
Related To: General Information / Programming and Setup
#20-NA-018 - MDI 2 Required for Vehicles with Vehicle Intelligence Platform (VIP) - (Jan 3, 2023)
Related To: Programming and Setup
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-238 - Cellphone Not Charging or USB Receptacle Inoperative Diagnostic - (Nov 30, 2022)
Related To: Vehicle DTC Information / Entertainment / Data Communications
Driveline/Axle
#17-NA-281 - RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope - (Sep 6, 2023)
Related To: Propeller Shaft / Wheel Drive Shafts / Rear Drive Axle
#99-04-20-002N - Information on Driveline Clunk Noise - (Feb 16, 2023)
Related To: Propeller Shaft / Wheel Drive Shafts / Front Drive Axle / Rear Drive Axle
Driver Information and Entertainment
#08-08-44-029K - Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada) - (Aug 28, 2023)
Related To: General Information / Entertainment
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#23-NA-042 - Radio Software Version V164 Update - (Jun 28, 2023)
Related To: Entertainment / Programming and Setup
#23-NA-108 - Replace Video Processing Module (VPM) When Programming Fails - (Jun 16, 2023)
Related To: Entertainment / Programming and Setup / Displays and Gauges / Image Display Cameras
#23-NA-007 - Black Radio Display Screen (Triangle and Camera with Slash Through it) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module (VPM) - (Jun 14, 2023)
Related To: Vehicle DTC Information / Entertainment / Programming and Setup / Displays and Gauges
#22-NA-163 - Service Power Steering Message with DTC U3000 Set - (May 4, 2023)
Related To: Vehicle DTC Information / Programming and Setup / Displays and Gauges
#19-NA-219 - Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set - (Apr 24, 2023)
Related To: Engine Mechanical / Engine Controls / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-127 - Radio Software Version V160 Update - (Feb 22, 2023)
Related To: Entertainment / Programming and Setup
#21-NA-244 - No Fob Detected Message on Driver Information Center (DIC) and/or No Crank/No Start - (Jan 17, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Remote Functions
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-238 - Cellphone Not Charging or USB Receptacle Inoperative Diagnostic - (Nov 30, 2022)
Related To: Vehicle DTC Information / Entertainment / Data Communications
Engine
#17-NA-157 - Information on Spin-On Oil Filter Replacement for Gas Engines Designed with New Oil Pump Control Systems - (Sep 8, 2023)
Related To: Engine Mechanical
#18-NA-073 - Repair Guidelines for Engine Component Wear - (Aug 24, 2023)
Related To: Engine Mechanical
#16-NA-222 - Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations - (Aug 10, 2023)
Related To: Engine Mechanical
#04-06-04-051H - Maintenance Cleaning of Fuel Injectors and Information Regarding Gasoline Detergent Additive - (Aug 1, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#09-06-04-026X - Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada) - (Jul 31, 2023)
Related To: Engine Controls / Programming and Setup / Engine Controls and Fuel
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#01-06-01-011N - Information on Engine Oil Consumption Guidelines - (Jun 30, 2023)
Related To: Engine Mechanical
#04-07-30-013E - Automatic Transmission Shift and Engine Driveability Concerns and/or Malfunction Indicator Lamp (MIL) ON Due to Aftermarket Oil Bath Air Filter Use - (Jun 7, 2023)
Related To: Engine Mechanical / Automatic Transmission
#22-NA-074 - Gasoline Engine Replacement Guidelines after Connecting Rod or Crankshaft Main Bearing Damage - Replace Oil Cooler, Oil Cooler Lines, Oil Tank and Turbocharger - (May 19, 2023)
Related To: Engine Mechanical
#19-NA-219 - Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set - (Apr 24, 2023)
Related To: Engine Mechanical / Engine Controls / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#05-06-04-022U - TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands - (Mar 28, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#00-06-01-026Q - Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold - (Mar 17, 2023)
Related To: Engine Mechanical / Engine Controls / Engine Controls and Fuel
#00-06-01-012M - Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts - (Mar 17, 2023)
Related To: Engine Mechanical / Automatic Transmission
#22-NA-009 - Information on New Torque Specification and Installation Procedure for ACDelco Spin-On Oil Filters - (Mar 17, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication / Engine Maintenance Information
#07-06-01-016I - Information on Internal Engine Noise or Damage After Oil Filter Replacement - (Mar 16, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#16-NA-338 - Warranty Administration - Engine and Transmission Assembly Replacement and PQC Process (Canada Only) - (Dec 13, 2022)
Related To: Engine Mechanical / Manual Transmission / Automatic Transmission / Transfer Case
Engine/Propulsion
#17-NA-157 - Information on Spin-On Oil Filter Replacement for Gas Engines Designed with New Oil Pump Control Systems - (Sep 8, 2023)
Related To: Engine Mechanical
#18-NA-073 - Repair Guidelines for Engine Component Wear - (Aug 24, 2023)
Related To: Engine Mechanical
#23-NA-141 - Information on Engine Block Cracked at Head Bolt Hole Locations - (Aug 10, 2023)
Related To: Engine Mechanical
#16-NA-222 - Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations - (Aug 10, 2023)
Related To: Engine Mechanical
#04-06-04-051H - Maintenance Cleaning of Fuel Injectors and Information Regarding Gasoline Detergent Additive - (Aug 1, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#09-06-04-026X - Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 (U.S. and Canada) - (Jul 31, 2023)
Related To: Engine Controls / Programming and Setup / Engine Controls and Fuel
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#01-06-01-011N - Information on Engine Oil Consumption Guidelines - (Jun 30, 2023)
Related To: Engine Mechanical
#04-07-30-013E - Automatic Transmission Shift and Engine Driveability Concerns and/or Malfunction Indicator Lamp (MIL) ON Due to Aftermarket Oil Bath Air Filter Use - (Jun 7, 2023)
Related To: Engine Mechanical / Automatic Transmission
#22-NA-074 - Gasoline Engine Replacement Guidelines after Connecting Rod or Crankshaft Main Bearing Damage - Replace Oil Cooler, Oil Cooler Lines, Oil Tank and Turbocharger - (May 19, 2023)
Related To: Engine Mechanical
#19-NA-219 - Diagnostic Tip on Misfire, Chirp, Squeak, Squeal or Tick Noise, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307 and/or P0308 Set - (Apr 24, 2023)
Related To: Engine Mechanical / Engine Controls / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#22-NA-079 - Poor Engine Performance in Extremely Cold Weather Conditions for LSY Engines, Charge Air Cooler Icing, Malfunction Indicator Lamp (MIL) Illuminated with a P0229 - (Apr 13, 2023)
Related To: General Information / Engine Heating and Cooling
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#05-06-04-022U - TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands - (Mar 28, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#00-06-01-026Q - Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold - (Mar 17, 2023)
Related To: Engine Mechanical / Engine Controls / Engine Controls and Fuel
#00-06-01-012M - Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts - (Mar 17, 2023)
Related To: Engine Mechanical / Automatic Transmission
#22-NA-009 - Information on New Torque Specification and Installation Procedure for ACDelco Spin-On Oil Filters - (Mar 17, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication / Engine Maintenance Information
#07-06-01-016I - Information on Internal Engine Noise or Damage After Oil Filter Replacement - (Mar 16, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#16-NA-338 - Warranty Administration - Engine and Transmission Assembly Replacement and PQC Process (Canada Only) - (Dec 13, 2022)
Related To: Engine Mechanical / Manual Transmission / Automatic Transmission / Transfer Case
Engine/Propulsion MD
#18-NA-073 - Repair Guidelines for Engine Component Wear - (Aug 24, 2023)
Related To: Engine Mechanical
#16-NA-222 - Information for Engine Concerns Resulting from Lack of Scheduled Maintenance, Improper Service or Aftermarket Calibrations - (Aug 10, 2023)
Related To: Engine Mechanical
#04-06-04-051H - Maintenance Cleaning of Fuel Injectors and Information Regarding Gasoline Detergent Additive - (Aug 1, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#22-NA-074 - Gasoline Engine Replacement Guidelines after Connecting Rod or Crankshaft Main Bearing Damage - Replace Oil Cooler, Oil Cooler Lines, Oil Tank and Turbocharger - (May 19, 2023)
Related To: Engine Mechanical
#05-06-04-022U - TOP TIER Detergent Gasoline and TOP TIER Diesel Fuel Information and Licensed Brands - (Mar 28, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#00-06-01-026Q - Engine Replacement After Severe Internal Engine Damage - Replace Intake Manifold - (Mar 17, 2023)
Related To: Engine Mechanical / Engine Controls / Engine Controls and Fuel
#22-NA-009 - Information on New Torque Specification and Installation Procedure for ACDelco Spin-On Oil Filters - (Mar 17, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication / Engine Maintenance Information
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#21-NA-124 - Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P0442 and/or P0455 Set - (Dec 14, 2022)
Related To: Engine Controls / Instrument Panel and Console / Vehicle DTC Information / Displays and Gauges / Engine Controls and Fuel
#16-NA-338 - Warranty Administration - Engine and Transmission Assembly Replacement and PQC Process (Canada Only) - (Dec 13, 2022)
Related To: Engine Mechanical / Manual Transmission / Automatic Transmission / Transfer Case
General Information
#23-NA-154 - Warranty Administration - Required Operating Procedures - 8 Points (U.S. Only) - (Sep 5, 2023)
Related To: General Information
#18-NA-306 - Warranty Administration - Pre-Repair Authorization (PRA) Process and Information (U.S. and Canada Only) - (Sep 1, 2023)
Related To: General Information
#08-08-44-029K - Updated Warranty and Policy Exchange Program for Electronic Products (U.S. and Canada) - (Aug 28, 2023)
Related To: General Information / Entertainment
#09-00-89-016H - Warranty Administration - Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications - (Aug 15, 2023)
Related To: General Information
#15-00-89-004F - Information Regarding the Differences Between Fluid Leakage and Seepage - (Aug 7, 2023)
Related To: General Information
#01-00-89-010R - Guide to Help Reduce Repeat Visits for the Same Customer Concern (U.S. Only) - (Aug 1, 2023)
Related To: General Information
#17-NA-066 - Information on Automatic Transmission Oil Cooler Flush and Flow Test - (Jul 21, 2023)
Related To: Automatic Transmission / General Information
#23-NA-055 - EL-52800 – Diagnostic and Charge Battery Station (DCBS) – FAQsâ - (Jul 12, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#23-NA-125 - Over The Air (OTA) and In Market Enhancement (IME) FAQs - (Jul 12, 2023)
Related To: General Information / Programming and Setup
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#16-NA-158 - U.S. Dealer Special Tool Loan Program - (Jun 14, 2023)
Related To: General Information
#23-NA-103 - Information on Photographing Various Vehicle Concerns and Submitting Them to the GM Technical Assistance Center (TAC) - (Jun 8, 2023)
Related To: General Information
#02-00-89-002V - Information for Dealers/Technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only) - (Jun 1, 2023)
Related To: General Information
#08-07-30-026H - Information on Slight Vehicle Movement in Park at Start Up After Cold Soak - (May 30, 2023)
Related To: Automatic Transmission / General Information
#22-NA-244 - GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period - (May 22, 2023)
Related To: General Information
#11-00-89-005W - Warranty Administration - Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only) - (Apr 25, 2023)
Related To: General Information
#22-NA-079 - Poor Engine Performance in Extremely Cold Weather Conditions for LSY Engines, Charge Air Cooler Icing, Malfunction Indicator Lamp (MIL) Illuminated with a P0229 - (Apr 13, 2023)
Related To: General Information / Engine Heating and Cooling
#10-08-110-001J - Information on Proper Use of Floor Mats - (Apr 6, 2023)
Related To: General Information / Carpets and Head Linings
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#22-NA-018 - Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only) - (Mar 20, 2023)
Related To: General Information
#21-NA-043 - Properly Maintaining Vehicles in Dealer Inventory - (Mar 20, 2023)
Related To: General Information / Maintenance and Lubrication
#22-NA-009 - Information on New Torque Specification and Installation Procedure for ACDelco Spin-On Oil Filters - (Mar 17, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication / Engine Maintenance Information
#07-06-01-016I - Information on Internal Engine Noise or Damage After Oil Filter Replacement - (Mar 16, 2023)
Related To: Engine Mechanical / General Information / Maintenance and Lubrication
#23-NA-044 - AGM Battery Frequently Asked Questions (FAQs)â - (Mar 10, 2023)
Related To: Engine Electrical / General Information / Starting, Charging, and Low Voltage Energy Storage
#20-NA-159 - Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only) - (Mar 8, 2023)
Related To: Tires and Wheels / General Information
#15-NA-017 - Warranty Administration - Causal Part Requirements for Transactions Submitted to GM for Payment (U.S. Only) - (Feb 27, 2023)
Related To: General Information
#17-NA-073 - Warranty Administration - Field Action Courtesy Transportation Policy (U.S. and Canada Only) - (Feb 21, 2023)
Related To: General Information
#18-NA-146 - Warranty Administration - Proper Labor Operation Selection and Causal Part Identification for Warranty Transactions (U.S. Only) - (Feb 20, 2023)
Related To: General Information
#18-NA-263 - Variable Diagnostic Time Allowances (U.S. Only) - (Feb 17, 2023)
Related To: General Information
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
#00-00-90-002M - Information on Proper Tire Pressure - (Jan 31, 2023)
Related To: Tires and Wheels / General Information / Maintenance and Lubrication
#21-NA-068 - Warranty Administration - Transmitter Key Fob Warranty Replacement Requirements - (Jan 17, 2023)
Related To: General Information / Remote Functions
#21-NA-135 - Information on Obtaining Techline Calibrations for Law Enforcement and Government Vehicles to Disable or Enable Content - (Jan 13, 2023)
Related To: General Information / Programming and Setup
#22-NA-257 - GM Accessories – New Dealer Installed LPO Wheel Installation and Return Process – Beginning January 1st , 2023 (U.S. Dealers Only) - (Dec 23, 2022)
Related To: Tires and Wheels / General Information
#09-00-89-008F - Warranty Administration - Labor Operation 0600018 - Personal Property Damage - (Dec 21, 2022)
Related To: General Information
General Information MD
#23-NA-064 - Information on Transportation / Logistics Mode - (Jun 30, 2023)
Related To: Engine Electrical / General Information / Displays and Gauges / Starting, Charging, and Low Voltage Energy Storage / Battery
#20-NA-132 - Warranty Administration - 12V Battery Testing and Warranty Replacement Requirements (U.S and Canada ONLY) - (Apr 4, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Engine Mechanical / Battery
#21-NA-043 - Properly Maintaining Vehicles in Dealer Inventory - (Mar 20, 2023)
Related To: General Information / Maintenance and Lubrication
#22-NA-115 - Battery Maintenance Report FAQs (U.S. Only) - (Feb 1, 2023)
Related To: Engine Electrical / General Information / Maintenance and Lubrication / Starting, Charging, and Low Voltage Energy Storage / Battery
Power and Signal Distribution
#13-08-116-001I - Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues - (Jun 29, 2023)
Related To: Wiring Systems / Data Communications
#22-NA-238 - Cellphone Not Charging or USB Receptacle Inoperative Diagnostic - (Nov 30, 2022)
Related To: Vehicle DTC Information / Entertainment / Data Communications
Safety and Security
#99-09-40-005I - Seat Belt Extender Availability - (Jul 17, 2023)
Related To: Seat Belts
#21-NA-061 - Information on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs - (Jun 12, 2023)
Related To: Programming and Setup / Remote Functions
#18-NA-279 - Information on Passive Door Unlocking Inoperative and/or Enabling and Disabling of Passive Unlocking - (Feb 10, 2023)
Related To: Programming and Setup / Remote Functions
#21-NA-244 - No Fob Detected Message on Driver Information Center (DIC) and/or No Crank/No Start - (Jan 17, 2023)
Related To: Vehicle DTC Information / Displays and Gauges / Remote Functions
#21-NA-068 - Warranty Administration - Transmitter Key Fob Warranty Replacement Requirements - (Jan 17, 2023)
Related To: General Information / Remote Functions
Steering, Suspension, Wheels, and Tire MD
#17-NA-170 - Information on Hunter Road Force Balancer - (Apr 27, 2023)
Related To: Tires and Wheels / Wheels and Tires
Suspension
#12-03-10-001E - Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel) - (May 22, 2023)
Related To: Tires and Wheels
#17-NA-170 - Information on Hunter Road Force Balancer - (Apr 27, 2023)
Related To: Tires and Wheels / Wheels and Tires
#20-NA-159 - Warranty Administration - General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only) - (Mar 8, 2023)
Related To: Tires and Wheels / General Information
#00-00-90-002M - Information on Proper Tire Pressure - (Jan 31, 2023)
Related To: Tires and Wheels / General Information / Maintenance and Lubrication
#07-03-16-004E - TPM System Overview, Diagnosing Tire Pressure Monitor System (TPM) Concerns and TPM Frequently Asked Questions (FAQs) - (Jan 31, 2023)
Related To: Tire Pressure Monitoring
#22-NA-257 - GM Accessories – New Dealer Installed LPO Wheel Installation and Return Process – Beginning January 1st , 2023 (U.S. Dealers Only) - (Dec 23, 2022)
Related To: Tires and Wheels / General Information
Transmission MD
#16-NA-338 - Warranty Administration - Engine and Transmission Assembly Replacement and PQC Process (Canada Only) - (Dec 13, 2022)
Related To: Engine Mechanical / Manual Transmission / Automatic Transmission / Transfer Case
Transmission/Transaxle
#21-NA-181 - Information on 9TH Gear Operation - (Aug 8, 2023)
Related To: Automatic Transmission
#21-NA-169 - Diagnostic Tip for DTCs Set at a Low Mileage for 9T45/50/60 Automatic Transmissions - (Aug 2, 2023)
Related To: Automatic Transmission / Vehicle DTC Information
#17-NA-066 - Information on Automatic Transmission Oil Cooler Flush and Flow Test - (Jul 21, 2023)
Related To: Automatic Transmission / General Information
#04-07-30-013E - Automatic Transmission Shift and Engine Driveability Concerns and/or Malfunction Indicator Lamp (MIL) ON Due to Aftermarket Oil Bath Air Filter Use - (Jun 7, 2023)
Related To: Engine Mechanical / Automatic Transmission
#08-07-30-026H - Information on Slight Vehicle Movement in Park at Start Up After Cold Soak - (May 30, 2023)
Related To: Automatic Transmission / General Information
#08-07-30-035G - Information on Water or Ethylene Glycol in Transmission Fluid - (Apr 6, 2023)
Related To: Automatic Transmission
#00-06-01-012M - Use of Surface Conditioning Disks When Cleaning Gasket Sealing Surfaces and/or Reused Parts - (Mar 17, 2023)
Related To: Engine Mechanical / Automatic Transmission
#23-NA-021 - Information on Rotational Clicking Noise Heard After Engine Shut Down on Vehicles Equipped With GF9 9T45/50/60/65 Transmission Assembly - (Feb 15, 2023)
Related To: Automatic Transmission
#16-NA-338 - Warranty Administration - Engine and Transmission Assembly Replacement and PQC Process (Canada Only) - (Dec 13, 2022)
Related To: Engine Mechanical / Manual Transmission / Automatic Transmission / Transfer Case
CAMPAIGNS
Body Systems
#N222386380-02 - Noncompliance Recall - Daytime Running Lights (DRL) May Not Deactivate When Headlamps Are On - (Jan 10, 2023)
Related To: Lighting Systems
General Information
#N232395980 - Customer Satisfaction Program - Owner Manual Insert Trailer Weight Incorrect - (Apr 18, 2023)
Related To: General Information
PRELIMINARY INFORMATION
Body Repair
#PI0281J - Underbody Component Corrosion - (Apr 4, 2023)
Related To: Frame and Underbody / Paint and Coatings
#PIT5851C - Odometer Displays Zero or Incorrect Mileage After Programming DTCs U1973 U197E U197F U2A90 U2A91 U1978 and/or U197F - (Nov 29, 2022)
Related To: Bumpers and Fascias
Body Systems
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT5960A - Rear Map/Reading Lamps Stay On When Attempting To Start The Vehicle - (Mar 29, 2023)
Related To: Lighting Systems / Starting, Charging, and Low Voltage Energy Storage
#PI0754F - Rear and Side Tempered Glass Spots (Quench Marks) - (Feb 17, 2023)
Related To: Fixed and Moveable Windows
Brakes
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
Driver Information and Entertainment
#PIT6050 - Infotainment Control Switch or HD Radio Do Not Function After Radio Replacement - (Aug 21, 2023)
Related To: Displays and Gauges
#PIT5966B - OTA Failure or Download Will Not Complete / No Crank / Dead Battery - (Jun 14, 2023)
Related To: Entertainment / Data Communications / Starting, Charging, and Low Voltage Energy Storage
#PIT5971B - Loss Of Audio And OnStar LED Is Red - (Apr 3, 2023)
Related To: Displays and Gauges
#PIT5940B - Rear View Camera Display Gridlines Dim - (Dec 12, 2022)
Related To: Entertainment / Data Communications
Engine
#PIP5628G - Diagnostic Aids for Gas Engine Misfire/rough running with DTC P0300-P0308 and/or DTC P050D - (Aug 10, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT5962 - Reflective High Temperature Heat Or Insulating Tape For Wiring Harness Repairs - (Dec 13, 2022)
Related To: Engine Controls / Wiring Systems and Power Management / Engine Controls and Fuel
Engine/Propulsion
#PIP5628G - Diagnostic Aids for Gas Engine Misfire/rough running with DTC P0300-P0308 and/or DTC P050D - (Aug 10, 2023)
Related To: Engine Controls / Engine Controls and Fuel
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIT5966B - OTA Failure or Download Will Not Complete / No Crank / Dead Battery - (Jun 14, 2023)
Related To: Entertainment / Data Communications / Starting, Charging, and Low Voltage Energy Storage
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT5960A - Rear Map/Reading Lamps Stay On When Attempting To Start The Vehicle - (Mar 29, 2023)
Related To: Lighting Systems / Starting, Charging, and Low Voltage Energy Storage
#PIP5841C - Diagnostic Tip: DTC P04FB Due To Possible Condensation Freezing In Crankcase Pressure Sensor Assembly - (Mar 15, 2023)
Related To: Engine Controls and Fuel
#PIP5889A - Diagnostic Tip: DTC P0299 Set As Current Or In History - (Jan 6, 2023)
Related To: Engine Controls and Fuel
#PIT5962 - Reflective High Temperature Heat Or Insulating Tape For Wiring Harness Repairs - (Dec 13, 2022)
Related To: Engine Controls / Wiring Systems and Power Management / Engine Controls and Fuel
HVAC
#PIT5997 - Buzzing/Whirring Noise Coming From The Dash Behind The HVAC Controls - (Mar 30, 2023)
Related To: HVAC Systems - Automatic
Power and Signal Distribution
#PIT5832J - Diagnostic Tip: Unable to complete the Serial Data Authentication Configuration/ No Start Or Unable To Perform Theft Relearn After Replacing Or Programming A Module / DTC U1962 - (Aug 30, 2023)
Related To: Data Communications
#PIT5985B - Diagnostic Tip: No Start/ Ignition Will Not Turn ON/ No Power Due To A CAN bus 2 Issue/Lightning Strike/ Failed Over The Air Update - (Aug 30, 2023)
Related To: Data Communications
#PIT5966B - OTA Failure or Download Will Not Complete / No Crank / Dead Battery - (Jun 14, 2023)
Related To: Entertainment / Data Communications / Starting, Charging, and Low Voltage Energy Storage
#PIT5962 - Reflective High Temperature Heat Or Insulating Tape For Wiring Harness Repairs - (Dec 13, 2022)
Related To: Engine Controls / Wiring Systems and Power Management / Engine Controls and Fuel
#PIT5940B - Rear View Camera Display Gridlines Dim - (Dec 12, 2022)
Related To: Entertainment / Data Communications
Safety and Security
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT5865B - Adaptive Cruise Inop / Lane Keep Assist Unavailable message / Gap Switch Inop / Unable To Perform Frontview Camera Learn / Amber Collision Alert ICON / IntelliBeam Inop / No Related DTCs - (Apr 27, 2023)
Related To: Driver Assistance Systems
Suspension
#PIT4261J - Tire Sidewall Irregularities - (Jun 9, 2023)
Related To: Tires and Wheels
#PIC5650K - Diagnostic Tip - Security Light on Intermittently / No Crank/No Start or Start Stall / Keyless Access Vehicles May Display No Remote/Fob Detected / Poor or No RKE Range / Service TPM - (May 15, 2023)
Related To: Engine Electrical / Tire Pressure Monitoring / Vehicle Access Systems / Theft Deterrent / Engine Controls and Fuel
#PIT3271N - Guidelines When Changing Tire And Wheel Size - (Nov 29, 2022)
Related To: Tires and Wheels
Transmission/Transaxle
#PIP5621D - GM TAC Support On Vehicle Automatic Transmission Concerns That Can Be Duplicated - (Aug 24, 2023)
Related To: Automatic Transmission
#PIP4902R - Procedure For Emailing Global Diagnostic System 2 (GDS2) Session Log To GM TAC (US and Canada Dealers Only) - (Jul 13, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel
#PIP5632H - Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management (DCM) (US Dealers Only). - (Jul 12, 2023)
Related To: Engine Controls / Antilock Brake System / Automatic Transmission / Engine Controls and Fuel