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Recent Bulletins

 

BULLETINS

Body Hardware and Trim

#18-NA-008 - Gap Between Passenger or Driver Side Rear Seat Side Bolster and Weatherstrip - (Jan 10, 2018)

Related To: Seat Belts / Interior Trim and Paneling / Seat Hardware, Trim and Upholstery

#16-NA-252 - Information on Rear Tire Front Air Deflector Missing One Fastener Per Side - (Jan 9, 2018)

Related To: Exterior Trim

Body Repair

#14-08-79-001C - Accessory Tonneau Cover Service Parts - (Jan 19, 2018)

Related To: General Information / Bolted Exterior Body Panels and Closures

#05-08-51-001I - Information on Paint Stain Under Protective Shipping Film - (Jan 12, 2018)

Related To: General Information / Bolted Exterior Body Panels and Closures / Paint and Coatings

Body Systems

#18-NA-017 - Service Headlamp Leveling Illuminated in DIC - (Jan 19, 2018)

Related To: Lighting Systems / Programming and Setup

#16-NA-171 - Repair Information for Reconnection of Rear Window (Defroster) Contact or Tab - (Jan 18, 2018)

Related To: Fixed and Moveable Windows

#PIE0406A - Engineering Information - Rear Defogger Grid Inoperative and/or Will Not Defog Rear Window Properly - (Jan 18, 2018)

Related To: Fixed and Moveable Windows / Vehicle Access Systems

#17-NA-347 - Diagnostic Tip for Right and/or Left Rear Turn Signals Flashes too Fast - (Jan 18, 2018)

Related To: Lighting Systems

#10-08-64-002D - Warranty Administration - Warranty Claims Submission - Outside Rear View Mirrors - (Jan 17, 2018)

Related To: Doors / Mirrors

#PIE0445 - Engineering Information — Drivers Door Window Glass Out of Channel and/or Inoperative - (Jan 12, 2018)

Related To: General Information / Fixed and Moveable Windows / Vehicle Access Systems

Brakes

#16-NA-147 - Brake Pedal Squeak Noise Heard When Applying and Releasing Brake Pedal/Cruise Control Inoperative or Disengaged - (Jan 19, 2018)

Related To: Disc Brakes

#17-NA-239 - Information on Normal Characteristic - Vehicle Unable to Move After Being Parked for an Extended Period of Time - (Jan 16, 2018)

Related To: Disc Brakes

#17-NA-180 - Information on Obtaining Both Right and Left Front Speed Sensors - (Jan 9, 2018)

Related To: Antilock Brake System / General Information / Wheels and Tires

#17-NA-314 - Intermittent Service Power Brake Assist Message With a Brake Shudder and Possible DTC P0557 Set/Stored - (Jan 9, 2018)

Related To: Hydraulic Brakes

Diagnostic Overview, Starting Point, and Programming

#18-NA-018 - Brief Crank and No Start Followed by No Crank Until ECM Powers Down - (Jan 19, 2018)

Related To: Programming and Setup / Engine Controls and Fuel

#18-NA-017 - Service Headlamp Leveling Illuminated in DIC - (Jan 19, 2018)

Related To: Lighting Systems / Programming and Setup

#18-NA-016 - Malfunction Indicator Lamp Illuminated, DTC P3260 and P0AC4 Set - (Jan 18, 2018)

Related To: Programming and Setup / Hybrid/EV Controls / Engine Controls and Fuel

#18-NA-014 - Malfunction Indicator Lamp Illuminated, DTC P2096 Set - (Jan 16, 2018)

Related To: Vehicle DTC Information / Programming and Setup / Engine Controls and Fuel

#18-NA-005 - Diagnostic Tip for Instrument Panel Cluster (IPC) Low Washer Indicator Not Setting a Warning When Empty - (Jan 16, 2018)

Related To: Programming and Setup

#17-NA-050 - Information On Mimamori ECU Download (Heath Report) - (Jan 12, 2018)

Related To: General Information / Vehicle DTC Information

#18-NA-007 - Malfunction Indicator Lamp (MIL) and/or Service AWD Displayed on Driver Information Center (DIC), Loss of Power Steering Assist, Dead Battery and/or Loss of Communication on HSLAN, DTCs C0800, U0136 Set - (Jan 10, 2018)

Related To: Rear Drive Axle / Vehicle DTC Information / Displays and Gauges

#17-NA-317 - Transmission Shudder, Low Idle, Stalling after Remote Start , Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated- DTCs P034B, P0506, P0011, P0014, P0021 and/or P0024 Set - (Jan 10, 2018)

Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Engine Controls and Fuel

#PIE0444 - Engineering Information — Malfunction Indicator Lamp Illuminated with DTCs P2101 Throttle Actuator Position Performance and/or P2119 Throttle Closed Position Performance - (Jan 10, 2018)

Related To: Vehicle DTC Information / Engine Mechanical / Engine Controls and Fuel

#17-NA-390 - Steering Assist Reduced Displayed on Driver Information Center (DIC), A/C Inoperative, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P111E, U0401, and/or U0422 Set - (Jan 10, 2018)

Related To: Programming and Setup

Driveline/Axle

#18-NA-007 - Malfunction Indicator Lamp (MIL) and/or Service AWD Displayed on Driver Information Center (DIC), Loss of Power Steering Assist, Dead Battery and/or Loss of Communication on HSLAN, DTCs C0800, U0136 Set - (Jan 10, 2018)

Related To: Rear Drive Axle / Vehicle DTC Information / Displays and Gauges

Driver Information and Entertainment

#18-NA-007 - Malfunction Indicator Lamp (MIL) and/or Service AWD Displayed on Driver Information Center (DIC), Loss of Power Steering Assist, Dead Battery and/or Loss of Communication on HSLAN, DTCs C0800, U0136 Set - (Jan 10, 2018)

Related To: Rear Drive Axle / Vehicle DTC Information / Displays and Gauges

#17-NA-317 - Transmission Shudder, Low Idle, Stalling after Remote Start , Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated- DTCs P034B, P0506, P0011, P0014, P0021 and/or P0024 Set - (Jan 10, 2018)

Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Engine Controls and Fuel

Engine

#PIE0390A - Engineering Information - Knocking Noise Under Light Load - (Jan 18, 2018)

Related To: Engine Mechanical / General Information

Engine/Propulsion

#18-NA-018 - Brief Crank and No Start Followed by No Crank Until ECM Powers Down - (Jan 19, 2018)

Related To: Programming and Setup / Engine Controls and Fuel

#18-NA-016 - Malfunction Indicator Lamp Illuminated, DTC P3260 and P0AC4 Set - (Jan 18, 2018)

Related To: Programming and Setup / Hybrid/EV Controls / Engine Controls and Fuel

#PIE0390A - Engineering Information - Knocking Noise Under Light Load - (Jan 18, 2018)

Related To: Engine Mechanical / General Information

#18-NA-015 - Gurgle or Water Rush Noise from Dash Area Upon a Stop - (Jan 17, 2018)

Related To: General Information / Engine Heating and Cooling / Engine Mechanical

#18-NA-014 - Malfunction Indicator Lamp Illuminated, DTC P2096 Set - (Jan 16, 2018)

Related To: Vehicle DTC Information / Programming and Setup / Engine Controls and Fuel

#18-NA-009 - SES Lamp on With DTCs P0032, P0131, P0132, P0133, P0137, P0171, or P2096 PIP5516 Set. Repeat Oxygen Sensor Failure. - (Jan 12, 2018)

Related To: Engine Controls and Fuel

#17-NA-317 - Transmission Shudder, Low Idle, Stalling after Remote Start , Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated- DTCs P034B, P0506, P0011, P0014, P0021 and/or P0024 Set - (Jan 10, 2018)

Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Engine Controls and Fuel

#PIE0444 - Engineering Information — Malfunction Indicator Lamp Illuminated with DTCs P2101 Throttle Actuator Position Performance and/or P2119 Throttle Closed Position Performance - (Jan 10, 2018)

Related To: Vehicle DTC Information / Engine Mechanical / Engine Controls and Fuel

#18-NA-006 - Constant or Intermittent Low Coolant Message Displayed On the Drivers Information Center (DIC) - (Jan 10, 2018)

Related To: Engine Heating and Cooling

General Information

#16-NA-172 - Information on Removal of Wheel Washers Prior to Installation of Outer Dual Rear Wheel - (Jan 19, 2018)

Related To: Tires and Wheels / General Information

#14-08-79-001C - Accessory Tonneau Cover Service Parts - (Jan 19, 2018)

Related To: General Information / Bolted Exterior Body Panels and Closures

#PIE0390A - Engineering Information - Knocking Noise Under Light Load - (Jan 18, 2018)

Related To: Engine Mechanical / General Information

#PIE0405C - Engineering Information - Torque Converter Shudder - (Jan 18, 2018)

Related To: Automatic Transmission / General Information / Vibration Diagnosis and Correction / Transfer Case

#18-NA-015 - Gurgle or Water Rush Noise from Dash Area Upon a Stop - (Jan 17, 2018)

Related To: General Information / Engine Heating and Cooling / Engine Mechanical

#18-NA-013 - Information On Wheel Lock Nut Kit - Difficult to Tighten, Cannot Achieve Specified Torque and/or Cannot Remove Lock Nut - (Jan 17, 2018)

Related To: General Information / Wheels and Tires

#PIE0440A - Engineering Information - Sunroof or Sunshade Inoperative - (Jan 16, 2018)

Related To: General Information / Sunroof

#05-08-51-001I - Information on Paint Stain Under Protective Shipping Film - (Jan 12, 2018)

Related To: General Information / Bolted Exterior Body Panels and Closures / Paint and Coatings

#18-NA-010 - Information on Tire Repair for Continental ContiSilent Tire with Quiet Foam - (Jan 12, 2018)

Related To: Tires and Wheels / General Information

#17-NA-050 - Information On Mimamori ECU Download (Heath Report) - (Jan 12, 2018)

Related To: General Information / Vehicle DTC Information

#PIE0445 - Engineering Information — Drivers Door Window Glass Out of Channel and/or Inoperative - (Jan 12, 2018)

Related To: General Information / Fixed and Moveable Windows / Vehicle Access Systems

#17-NA-302 - Dust Buildup Around Filler Cap Area - (Jan 11, 2018)

Related To: General Information

#17-NA-348 - Information on Dinghy and/or Flat Tow Procedure - (Jan 9, 2018)

Related To: General Information

#17-NA-180 - Information on Obtaining Both Right and Left Front Speed Sensors - (Jan 9, 2018)

Related To: Antilock Brake System / General Information / Wheels and Tires

Power and Signal Distribution

#17-NA-317 - Transmission Shudder, Low Idle, Stalling after Remote Start , Reduced Engine Power Displayed on Driver Information Center (DIC), Malfunction Indicator Lamp (MIL) Illuminated- DTCs P034B, P0506, P0011, P0014, P0021 and/or P0024 Set - (Jan 10, 2018)

Related To: Vehicle DTC Information / Displays and Gauges / Wiring Systems and Power Management / Engine Controls and Fuel

Roof

#PIE0440A - Engineering Information - Sunroof or Sunshade Inoperative - (Jan 16, 2018)

Related To: General Information / Sunroof

Safety and Security

#18-NA-008 - Gap Between Passenger or Driver Side Rear Seat Side Bolster and Weatherstrip - (Jan 10, 2018)

Related To: Seat Belts / Interior Trim and Paneling / Seat Hardware, Trim and Upholstery

Seats

#18-NA-008 - Gap Between Passenger or Driver Side Rear Seat Side Bolster and Weatherstrip - (Jan 10, 2018)

Related To: Seat Belts / Interior Trim and Paneling / Seat Hardware, Trim and Upholstery

Steering, Suspension, Wheels, and Tire MD

#18-NA-013 - Information On Wheel Lock Nut Kit - Difficult to Tighten, Cannot Achieve Specified Torque and/or Cannot Remove Lock Nut - (Jan 17, 2018)

Related To: General Information / Wheels and Tires

#17-NA-180 - Information on Obtaining Both Right and Left Front Speed Sensors - (Jan 9, 2018)

Related To: Antilock Brake System / General Information / Wheels and Tires

Suspension

#16-NA-172 - Information on Removal of Wheel Washers Prior to Installation of Outer Dual Rear Wheel - (Jan 19, 2018)

Related To: Tires and Wheels / General Information

#18-NA-010 - Information on Tire Repair for Continental ContiSilent Tire with Quiet Foam - (Jan 12, 2018)

Related To: Tires and Wheels / General Information

Transmission/Transaxle

#PIE0405C - Engineering Information - Torque Converter Shudder - (Jan 18, 2018)

Related To: Automatic Transmission / General Information / Vibration Diagnosis and Correction / Transfer Case

#18-NA-012 - No Click Heard or No Crank From the Starter - (Jan 16, 2018)

Related To: Automatic Transmission

#17-NA-228 - Click or Tick Noise on 3-4 Shift - (Jan 9, 2018)

Related To: Automatic Transmission

CAMPAIGNS

Diagnostic Overview, Starting Point, and Programming

#17466 - Service Update - Timing Belt Message Displayed at 100,000 Miles, Not 150,000 Miles Per Specifications - (Jan 17, 2018)

Related To: Programming and Setup

#17487-01 - Service Update - Front Camera Module Built With Incorrect 2D and 3D Calibrations Affecting Lane Keep Assist - (Jan 17, 2018)

Related To: Programming and Setup

Engine

#17356 - Emission Recall - LPG Fuel Pump Inoperative - (Jan 16, 2018)

Related To: Engine Controls / Engine Controls and Fuel

Engine/Propulsion

#17356 - Emission Recall - LPG Fuel Pump Inoperative - (Jan 16, 2018)

Related To: Engine Controls / Engine Controls and Fuel

General Information

#17475 - Service Update - Jack Inoperative or May Collapse During Use - (Jan 18, 2018)

Related To: General Information

Power and Signal Distribution

#17459 - Service Update - Wireless Charging Pad Inoperative - (Jan 9, 2018)

Related To: Wiring Systems and Power Management

Safety and Security

#14491F - Front Passenger Air Bag Inflator Module - (Jan 11, 2018)

Related To: SIR

#14735E - Front Passenger Air Bag Inflator Module - (Jan 11, 2018)

Related To: SIR

#28811-02 - Safety Recall - Takata Driver Airbag - (Jan 11, 2018)

Related To: SIR

#28810-02 - Safety Recall - Takata Driver Airbag - (Jan 11, 2018)

Related To: SIR

#17009-01 - Safety Recall - Front Passenger Air Bag Inflator - (Jan 11, 2018)

Related To: SIR

#15826-03 - Safety Recall - Front Passenger Air Bag Inflator - (Jan 11, 2018)

Related To: SIR

#15817-03 - Safety Recall - Front Passenger Air Bag Inflator - (Jan 11, 2018)

Related To: SIR

#15815-04 - Product Safety recall - Front Passenger Air Bag Inflator Module - (Jan 11, 2018)

Related To: SIR

#15438-04 - Safety Recall - Front Passenger Air Bag Inflator - (Jan 11, 2018)

Related To: SIR

#15406E - Safety Recall - Front Passenger Air Bag Inflator Module - (Jan 11, 2018)

Related To: SIR

PRELIMINARY INFORMATION

Body Hardware and Trim

#PIC6255A - Rattle Noise From Either Door Area - (Jan 19, 2018)

Related To: Instrument Panel and Console Trim

Body Systems

#PIT5412C - Headlight Flicker Or Inoperative When Switching Between The Truck And Snow Plow Headlights - (Jan 19, 2018)

Related To: Lighting Systems

#PIT5606 - Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Power door locks intermittently or completely inoperative. - (Jan 12, 2018)

Related To: Vehicle Access Systems

Brakes

#PIC6320 - Front Brake Squeal Noise - (Jan 12, 2018)

Related To: Disc Brakes

Diagnostic Overview, Starting Point, and Programming

#PI0653E - Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center - (Jan 12, 2018)

Related To: Engine Mechanical / Engine Exhaust / Exhaust / Engine Controls and Fuel

Driver Information and Entertainment

#PIT5277D - Various Radio Concerns Including No Audio Except Chime / Distorted Or Inoperative Rear Camera / No Audio Displayed On Audio Page In DIC - (Jan 19, 2018)

Related To: Entertainment

#PIC6321 - Unable To Engage Super Cruise At Times - (Jan 12, 2018)

Related To: Entertainment

Engine

#PIP5540A - Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227 - (Jan 18, 2018)

Related To: Engine Controls / Engine Controls and Fuel

#PIP5495D - Check Engine Light On With P0299 Or P0234 - (Jan 18, 2018)

Related To: Engine Controls / Engine Controls and Fuel

#PI0653E - Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center - (Jan 12, 2018)

Related To: Engine Mechanical / Engine Exhaust / Exhaust / Engine Controls and Fuel

#PIP5168F - Crank No Start - Inspect for Sheared Cam Pin - (Jan 11, 2018)

Related To: Engine Mechanical

#PIP3343F - Possible Engine Oil Leak Due To PCV Freeze-Up - (Jan 9, 2018)

Related To: Engine Mechanical

Engine/Propulsion

#PIP5493E - Misfire with DTC’s P0300, P0301-P0306 - (Jan 19, 2018)

Related To: Engine Controls and Fuel

#PIP5540A - Poor Engine Performance Or CEL On In Cold Ambient Temperatures On Vehicles Equipped With Turbocharged Gasoline Engines May Set One Or More Of The Following DTCs P0171 P0172 P0299 P2227 - (Jan 18, 2018)

Related To: Engine Controls / Engine Controls and Fuel

#PIP5495D - Check Engine Light On With P0299 Or P0234 - (Jan 18, 2018)

Related To: Engine Controls / Engine Controls and Fuel

#PIP5446A - Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30% Rough idle P0101 P0171 P0172 P0174 P0175 - (Jan 17, 2018)

Related To: Engine Controls and Fuel

#PIP5330C - Coolant Loss And/Or Coolant Odor - (Jan 16, 2018)

Related To: Engine Mechanical

#18-NA-011 - Information On Malfunction Indicator Lamp (MIL) Illuminated - DTC P026A Set - (Jan 16, 2018)

Related To: Engine Controls and Fuel

#PIP5308B - SES Light P0521 P06DD And Low Oil Pressure - (Jan 15, 2018)

Related To: Engine Mechanical

#PI0653E - Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center - (Jan 12, 2018)

Related To: Engine Mechanical / Engine Exhaust / Exhaust / Engine Controls and Fuel

#PIP5545 - SES Lamp ON with DTC P0324 - Engine Squeak or Belt Noise - (Jan 12, 2018)

Related To: Engine Mechanical

#PIP5130J - Engine Runs With Intermittent Crank No Start With P0011 Or P00C6 May be Current Or Set In History - (Jan 12, 2018)

Related To: Engine Mechanical

#PIP5511A - DTC P0300 Flashing MIL Possible Moisture In Charge Air Cooler System - (Jan 12, 2018)

Related To: Engine Controls and Fuel

#PIP5168F - Crank No Start - Inspect for Sheared Cam Pin - (Jan 11, 2018)

Related To: Engine Mechanical

#PIP5543 - Cold Weather Whine or Siren Noise from 2017 and 2018 Diesel Engine 6.6 L5P In Tank Fuel Pumps - (Jan 10, 2018)

Related To: Engine Controls and Fuel

#PIP5544 - Oil in the Cooling System / Coolant and Oil Intermix - (Jan 9, 2018)

Related To: Engine Heating and Cooling

#PIP3343F - Possible Engine Oil Leak Due To PCV Freeze-Up - (Jan 9, 2018)

Related To: Engine Mechanical

#PIC6303A - One or More Diagnostic Trouble Codes: P0AEE, P0AF3, P0BD2, P0BD7, P0BDC, P0BE1 - (Jan 9, 2018)

Related To: Hybrid/EV Controls

#PIC6292A - Reduced Propulsion Power without DTCs on Higher Mileage Vehicles - (Jan 9, 2018)

Related To: Hybrid/EV Energy Storage

Engine/Propulsion MD

#PIP5168F - Crank No Start - Inspect for Sheared Cam Pin - (Jan 11, 2018)

Related To: Engine Mechanical

General Information

#PIC6249B - Cold Air Blowing From Wireless Charging Dock Area - (Jan 19, 2018)

Related To: Heating, Ventilation and Air Conditioning / Air/Wind Noise

HVAC

#PIC6249B - Cold Air Blowing From Wireless Charging Dock Area - (Jan 19, 2018)

Related To: Heating, Ventilation and Air Conditioning / Air/Wind Noise

#PIT5245C - HVAC Blower Motor Is Noisy Or Vibrates - (Jan 12, 2018)

Related To: Heating, Ventilation and Air Conditioning

Hybrid Propulsion

#PIC6309A - Reduced Propulsion Power without DTCs on Higher Mileage Vehicles - (Jan 9, 2018)

Related To: Hybrid/EV Energy Storage

#PIC6292A - Reduced Propulsion Power without DTCs on Higher Mileage Vehicles - (Jan 9, 2018)

Related To: Hybrid/EV Energy Storage

Safety and Security

#PIT5481C - Diagnostic Tip - Lane Keep Assist and Lane Departure Warning Functionality - (Jan 19, 2018)

Related To: Object Detection / Driver Assistance Systems

#PIT5552A - Rear Vision or Surround Vision Camera Image Yellow / Blurry / Distorted / Scrolling / No Grid Lines / Blue Screen with Gridlines / Service Rear Vision System Message - (Jan 9, 2018)

Related To: Object Detection / Driver Assistance Systems

Steering

#PIT5233D - Normal Characteristic - Hard or Unable to Rotate Ignition Key from the Off Position - (Jan 19, 2018)

Related To: Steering Wheel and Column

Suspension

#PIC6084B - Tire Replacement / Mounting Information - (Jan 19, 2018)

Related To: Tires and Wheels

Transmission/Transaxle

#PIP5546 - GF9 Transmission Shudder Under 40 MPH. - (Jan 19, 2018)

Related To: Automatic Transmission

#PIP5504A - Diagnosing Fishbite Chuggle Misfire Feeling Or Shudder Vibration, With A Light Tip In - (Jan 17, 2018)

Related To: Automatic Transmission